My phone is always in reach, I have unlimited data, and I can use my hotspot to connect multiple devices at once. TruConnect, TruConnect Mobile and the stylized TruConnect logo are trademarks of TSC Acquisition Corporation. An applicant has to scrutinize the TruConnect application carefully. Home Communications My Truconnect.com Account Everything You Need to Know. If you have issues with your free phone provided by two connect then there is how you can submit a request and get a device replaced -. However, there are a few opportunities that are given to the customers to win numerous prizes. Plans start at $25 per month for 100 MB of data, or users can upgrade to 500 MB for $35 per month, 2 GB for $45 per month, or, unlimited data at $55 per month (first 4 GB at 4G LTE speeds). Qualifying programs include all Lifeline programs, plus: With our app, you can keep track of your monthly data usage, renew your plan, update account information, and stay informed. To participate in the BYOP program, you must first purchase a TruConnect SIM card. Benefits of live chat CRM integration. TruConnect.com Broadband Page - TruConnect.com Lifeline program participants are eligible to participate in the new federal government funded Affordable Connectivity Program (ACP). A person can call them from 5 AM 9 PM PST. Menu. TruConnect, TruConnect Mobile and the stylized TruConnect logo are trademarks of TSC Acquisition Corporation. 4. AWESOME PHONE ","acceptedAnswer": {"@type": "Answer","text": "Once you have your new SIM card, you will need to insert it into your phone. Affordable wireless plans built to connect you to your world. 6 reviews of TruConnect "I have been a customer with TruConnect for over three years. Get our free wireless service through government programs like Lifeline and the Affordable Connectivity Program (ACP). Other than that, everything has been great! Explain why you think that your phone may be lost or stolen and the customer service agent will help you suspend your service. Excellent data service, helpful customer service, lets you use a different phone not assigned by them. *The Affordable Connectivity Program (ACP) is a FCC benefit program, an independent U.S. government agency, that reduces the customer's broadband internet access service bill by providing a discount of up to $30 on monthly broadband Internet access service, a single discount of up to $100 on certain connected devices to eligible households, and a discount of up to $75 per month for . Learn More About ACP >, Lifeline is a federal government program created to bridge the digital divide and provides subsidized phone and internet services to qualified Americans. Sadly it's not in the hand of the customer to choose the exact model. Secretary of State-Corporations. ", Check out what more of our customers have to say, Very nice phone and free service is awesome for anyone on SSI fixed income Additional TRUCONNECT options allow certain cranes to be equipped with hoisting brake and/or inverter monitoring. The I got my phone in the mail it was easy Customers must be first-time Amazon Prime customers to be eligible. TruConnect. A person can simply give a call to the customer care service for application status. There are a few other sources found on the TruConnect high authority website. Once your SIM card is activated, you will be able to use your phone’s service. 13 hours ago. I LOVE Y'ALL . As a TruConnect ACP customer, you're required to renew your free phone service each year to stay connected. 5. Backed by Blockchain Technology, Jio TrueConnect solves the problem of pesky unsolicited SMS & Voice communications to build trust between enterprises and their customers. We will send you an email notification when your application has been processed and is ready for activation. "}}, {"@type": "Question", "name": "Which Carriers Are Compatible With TruConnect? I did not give five stars because the website I went to that was listed in the brochure was a "404" site that didn't work. There are other affordable connectivity services in which entitled applicants get discounts on internet services as well as smartphones and other gadgets. My customer service representative was very rude and disrespectful when called for information about my account. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider subject to regulatory restrictions. l would very much recommend switching to whatever phone company that you have if you have a free government phone to TruConnect. "}}, {"@type": "Question", "name": "How Do I Activate My SIM Card? TruConnect, believes that customers should be able to keep their data without the typical industry gimmicks, buy-backs or rollover schemes that all eventually expire. However, a person should do complete research before moving ahead with TruConnect plans and services. Sep 2009 - Jan 20177 years 5 months. TruConnect Phone Number. I was having difficulty with my phone not ringing when someone called me then my texting went out couldn't send or receive texts I took my broken phone to the guy at a stand that helped me sign up with Truconnect he helped me by putting in a new Sim card and my phone has been working Great Thank you guys for correcting the problem I will recommend you All to everyone! You can reach TruConnect customer care service at 1-800-430-0443. "}}, {"@type": "Question", "name": "Does TruConnect Have Unlimited Data? And loved how fast I received my new phone. Hopefully Ill keep trying. US. Great phone, I appreciate you all a lot! 15. Since I wasn't able to get it until today you won't replace it. (916) 653-6814. https://businesssearch.sos.ca.gov/. There are a few other budget plans also but in case a person wants to use unlimited data then this is a good plan for them. TruConnect uses either Sprint or T-Mobile’s network depending on location. You must have JavaScript enabled in your browser to utilize the functionality of this website. You can either call 1-800-430-0443 and speak to a customer service representative, go online to our website and click on the Check Application Status link, or check your email for updates. Average TruConnect Customer Service Representative monthly pay in the United States is approximately $3,000, which is 6% below the national average. Get connected to FAST and FREE Wi-Fi hotspots across the . First, connect to the TruConnect hotspot by selecting it from your device’s list of available Wi-Fi networks and enter the password, if prompted. Still waiting. She handled my concerns well above and beyond my expectations. I'm getting avg 7-240mbs "depending on 5g or 5g+". TruConnect, TruConnect Mobile and the stylized TruConnect logo are trademarks of TSC Acquisition Corporation. Truconnect has bad service Just tried to write my review and it told me it had a processing server error so its no longer letting me write this review. "}}, {"@type": "Question", "name": "Does TruConnect Rollover Data? A person can call them from 5 AM - 9 PM PST. TruConnect's CARE Department offers wireless service, billing and technical assistance through our live online chat, email, and Customer Support line. Once the application for TruConnect is finished and submitted. There are 2 ways to reach TruConnect across 2 communication modes: web, phone. To address your situation in more detail please contact our Customer Care team at 800-430-0443 or visit our website at www.truconnect.com and select the Support Tab on the upper right corner then click on the Contact Us button. You will be prompted to enter the password you set for the hotspot. TruConnect provides some free services to people of low income. Self-service tools available 24/7. "}}, {"@type": "Question", "name": "How Do I Activate My TruConnect Hotspot? I got a live person who I could understand and has helped clear up any issues that I had. Documentation of income or program participation may be required for enrollment. My sign up was easy, receiving my phone products was quick and service is on point. Each carrier has its own benefits and drawbacks, so it is important to do some research before choosing one. Next, locate the small hole on the side of the phone and use the tool provided or a paperclip to insert it into the hole. ^ Tablet discount available to eligible customers only. You have to ship your phone to the company's mentioned address at your own expense and the inspection team from the company will determine whether you are eligible for a full replacement for free or at a cost. Never had a problem with you TruConnect What is TruConnect? It has taken as 3/16 24 phones calls between truconnect and SafeLink to get my old number from SafeLink to my new truconnect, as of phone call #24 still have not got it done , truconnect said I had to wait 24 hours before I can try again. In addition to calling this number, customers can also reach out to TruConnect via the online chat feature on their website. Take out the old SIM card and place the new one in the same way. If you have received a defective phone under TruConnect Lifeline phone then you can return it within 90 days. Customers must be first-time Amazon Prime customers to be eligible. Super easy too setup two thumbs up My grandson's school was having a hard time getting ahold of me. Once approved, well ship your brand-new device or SIM card, all at no cost to you. 24/7 American customer service!No contract. Contacting them on the Phone. Thank you for reaching out, your feedback is appreciated. The best phone number for TruConnect is their +1 800-430-0443 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. If you are an Apple user, you can get a SIM card only and install it in your iPhone. Great customer service. It's as simple as that! You must have JavaScript enabled in your browser to utilize the functionality of this website. I give it 2 ! 2. A very wise choice. Next, locate the small hole on the side of the phone and use the tool provided or a paperclip to insert it into the hole. One of the easiest ways to report your phone lost or stolen is by calling the TruConnect customer service team. Our team is dedicated in providing excellent customer service and would like the opportunity to rectify this situation and help make it right for you. Once you have received your TruConnect SIM card, you must log in to your account and select My Trips. Where Lifeline plans are not available or if you are not eligible, you may keep your service by selecting from one our existing prepaid or data-only plans and paying the applicable undiscounted rate plus applicable fees and taxes. TruConnect Free Tablet Phone Number: You can call on (800) 430-0443 to talk with a representative at TruConnect regarding this Lifeline offer. Digital marketer by profession and author by interest. To participate in the BYOP program, you must first purchase a TruConnect SIM card. "}}, {"@type": "Question", "name": "How Do I Setup My SIM Card? A person can easily apply on the TruConnect online portal to get the network. (Unfortunately, they do not provide a direct line for porting help.). In addition, porting a phone number from TruConnect Mobile can take up to two weeks, so it is necessary to confirm your account is in good standing before submitting a port request. TruConnect's free wireless plans just got better with Amazon Prime. They will also provide the address to which the defective piece should be sent. Delivery was fast, phone had no issues. In such a circumstance, please get in touch with Truconnect's Customer Care at 800-430-0443 to file your claim (Mon-Sat . Can you say that about your wireless carrier? Here we will learn -. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline. +1 800-430-0443: Customer Service. The ACP monthly service and device discounts are cannot be transferred to other individuals or households. You can either call 1-800-430-0443 and speak to a customer service representative, go online to our website and click on the Check Application Status link, or check your email for updates. For further assistance visit our website at www.truconnect.com , select Support on the upper right corner then click on the Contact Us button, Always willing to do what it took to get my number ported over because ALL my drs have that number and it would be too difficult to change because I have so many doctors, Really well I believe, so far so good, and thank you true connect for allowing me to use your services as this transition om going through work itself out. Danny Toole, This is the second phone I've been sent. Your IP: So far so good. The customer service representative's, that assist me was exceptional. A person has to pay the charges as per the service that is opted by the customer. (Just follow this guide on how to get IMEI number in case you need). All rights reserved. When you qualify for the Affordable Connectivity Program (ACP) and Lifeline you receive unlimited talk, text, and data without the expensive monthly bill. Eligible subscribers can get a discounted 8-inch Google Play-certified Android tablet with LTE, or a free 5-inch or larger Android handset with Wi-Fi hotspot support. iPhone Screenshots. The phone is well built and feels solid. First thanks for the phone. + Amazon offer: After 2 months, customer pays $6.99/month for Amazon Prime through Amazon Access pricing. TruConnect is rewarding for me Hear what our happy customers have to say, "Best cell phone provider ever. Check out what 3,929 people have written so far, and share your own experience. Matthew Johnson and Nathan Johnson are the two people who are behind this mobile virtual network provider. The tablet is junk. * To select countries So, in short, the company provides some free services to the applicants but it is not completely free of cost. Some examples of data usage include calling, texting, streaming videos, or surfing the internet. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider subject to regulatory restrictions. Blessings to you all! The application and sign up process was easy and simple to do. This company was also known as SureLink before that. Scroll down to the Set up Wi-Fi hotspot section and click on Activate. Where Lifeline plans are not available or if you are not eligible, you may keep your service by selecting from one our existing prepaid or data-only plans and paying the applicable undiscounted rate plus applicable fees and taxes. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 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Would very much recommend switching to whatever phone company that you have received a defective phone under TruConnect Lifeline then... Low income line for porting help. ) well as smartphones and other gadgets Nathan. Customers must be first-time Amazon Prime customers to win numerous prizes excellent data service, you. Password you set for the hotspot explain why you think that your phone & ;... When your application has been processed and is ready for activation discounts on internet services as well as and! Representative was very rude and disrespectful when called for information about my.. Replace it grandson 's school was having a hard time getting ahold of me reach TruConnect across communication. Company that you have if you are an Apple user, you & # x27 ; re required renew. Smartphones and other gadgets our happy customers have to say, `` ''. Simple to do AM 9 PM PST was truconnect customer service able to get the network } }, { @... 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