how to change guest name in agoda booking

Should you come across this issue, please, https://partnerhub.agoda.com/wp-content/uploads/2021/01/agoda-logo-dark.svg. These cookies ensure basic functionalities and security features of the website, anonymously. Contacting via phone (phone number mentioned in your booking voucher) Or. Free Cancellation vs. Its very important to keep your contact information up to date so customers and Agoda can get in touch with you easily. To change the name in an Agoda profile, You have to find the booking in the Upcoming Bookings section in your account, Then click "Manage guests" in the Guest name row. Include the following information in your claim: Booking ID of your reservation (found in your Booking Confirmation email), Website URL and screenshot of the room proving the same conditions and dates, Propertys name and the country and city its located in. [Agodas Loyalty Program Explained], Agodas PointsMAX Feature Explained [Earn Airline Flyer Miles], How To Book A Flight Or Car Rental Through Agoda [Complete Guide]. Instead, youll be charged a cancellation fee. Click on Request date change and add the new check-in and check-out dates under Select new dates. Customers that have booked frequently with few cancellations can earn VIP status. Hosts that have maintained high standards may display VIP discounts on their listings, leading to more exposure in the search results. Check the Extranets Rates & Availability section to make sure this info is correct. Click on Check availability and price to see an overview of the proposed reservation. We also use third-party cookies that help us analyze and understand how you use this website. In my personal experience, and from multiple readers whove contacted us, it can be difficult to reach an actual person in some cases. Taz is a travel writer and founder of TRVLGUIDES. STEP 3: Click the " E-mail Us Option .". This cookie is set by GDPR Cookie Consent plugin. Most issues youll encounter as an Agoda customer can be resolved through self service. [Agodas Competitive Edge], The Complete Guide To Agoda.com [Find Hotel Discounts], How To Create An Agoda Account [Step-By-Step], How To Use An Agoda Promo Code [And Where To Find One], Agodas Book Now Pay Later Option [What You Need To Know], How Does AgodaCash Work? How do I view booking transactions How do I view booking transactions and past payments? Agoda offers promo codes to incentivize new customers to give its website a chance, and to keep existing customers coming back. How do I receive confirmation on my reservation? Step 1: Search and select the email address using the search box on the top-left of the screen. If there are more than one email or phone number, please click. How can I update my address and location on the map? In the email is a link to Agoda's Self Service. When you make a booking, you will receive a Confirmation Email. You can buy bargain travel deals from people who cannot use theirs. How do I change my property descri How do I change my property description? Note: It is recommended to put the phone or mobile number in international format without any spaces (e.g. Field Details Hosts create their own cancellation policy, so its important to read before booking. Read the listings full description. To learn more about booking car rentals on Agoda, click here. Thousands of potential buyers visit Agoda.com daily. How do I change the property name? How can I get a refund from Agoda when they offered me a gift card? These systems are especially helpful in protecting vulnerable customers who arent familiar with Agodas platform. If youve chosen to pay for your booking later, you can change your card details before the charge is applied - but youll have to contact Agoda directly. Luckily, you can sell your hotel accommodation to another traveller and receive your refund that way. How do I update the property address and location? Agoda.com is one of the best websites for booking travel accommodation. Get quick answers, contact properties or Agoda customer care, and more with our self-service help features. After clicking the currency, youll see many options. Have your Booking Confirmation email with you when you show up for check-in. While the site/app offers a variety of payment options, its important to understand them before completing your first booking. Youll see it on the left side of Agodas home page. This can be done onagoda.com, by phone call+44 (0)20 7660 6899, or emailing through theirCustomer Support page. Click this to adjust your dates. How To Cancel Your Agoda Booking First, sign into your Agoda account. How can I update my address and lo How can I update my address and location on the map? Thanks for creating special guest experiences. How do I manage my contact informa How do I manage my contact information? Depending on the airlines policy, these fees can be as high as $100+. How do I update my parking and airport transfer fees? When customers visit Agoda in that specific language version, they will see duplicate names and it wont look professional. Again, check you confirmation email for your cancellation due date to avoid any cancellation fees. Standard room and unit names help keep info clear and consistent for guests across our platform and in all 43 languages we offer. Beside the check-in and check-out dates, youll see Change dates. Please make sure that the name you enter should match the person's ID/passport. We're here for you! If the new price is greater than the original, youll be charged the difference. All rights reserved. Youll earn AgodaCash by booking AgodaCash eligible listings. Choose " Accommodation Booking ," then " Other " and click " Show more options .". Call Agoda customer support at: +44 (0)20 3027 7900, or, Email Agoda customer service on the Customer Support page, Booking ID (found in your Booking Confirmation email), Last four digits of the card you booked with. The company is a middleman that gets paid by making life easier for both sides of the transaction - guest and host. You can easily change this - heres how: First, click the 3 horizontal lines in the upper-right corner of the home page. If you want to switch to a new email address, please provide your current email address and a new one. Can You Cancel A Non Refundable Booking In Agoda? You can contact our customer service via the number 0008000501620 or 0008000504386.^Ekram https: . Youll also be charged this fee if you dont show up to the booking (no-show). Call Agoda customer support at: +44 (0)20 3027 7900, or, Email Agoda through the Customer Support page. If it doesnt, they could be rejected at check-in. You may send us the suggested property name in the language you would like to amend. Affiliate marketing companies sell products or service they dont own, but earn a commission from the owner of that product or service each time they make a sale. The biggest benefit to having the app installed, in my opinion, is the convenience factor. In this guide, Ill show you how to change your dates, the primary guest name and credit card details on your Agoda booking. How can I recover more money from my Agoda hotel reservation? All Agoda bookings can be categorized as one of two types: A free cancellation booking offers a full refund as long as the booking is cancelled prior to the cancel by date. How do I update my rates and availability? To do so, find the booking in the Upcoming Bookings section in your account, then click Manage guests in the Guest name row. First, sign into your Agoda account. Theyre only visible after youve signed in and only apply to certain listings. In some cases, youll see a message that reads, Youre not able to change this booking online. Agoda gets to add another listing to its vast inventory, while hosts get to leverage Agodas massive platform to get more traffic than they could get on their own. This tab allows the user to subscribe to the topics they want to receive email notifications for. Non-Refundable Bookings. OTAs (online travel agencies) like Agoda have already done the work to build a platform/marketplace and generate significant traffic. STEP 2: Proceed to this part of their website. Some smaller, family-owned hotels, hostels and guesthouses are cash-only establishments when it comes to in-person transactions. Normally, Agoda refunds 100% of your accommodation expenses if you request a cancellation before your cancellation due date. First, click Airport transfer at the top of the home page. New hosts are also vetted before theyre accepted onto the platform. Agoda accepts five payment processing networks: Visa, MasterCard, American Express, JCB and Carte Bleue. What should I do if I cant What should I do if I cant accommodate a Property Collect booking? How do I update my check-in and ch How do I update my check-in and check-out times? SpareFare is a secure online marketplace for buying and selling hotels reservations, flights and holidays. By partnering with Agoda, lesser-known hotels are able to get in front of potential customers without incurring high marketing fees. Agoda allows you to pay online via credit/debit card or PayPal. Cloudflare Ray ID: 7a9e7c9ef8ad2e15 Well cover how to pay with or without a debit or credit card, reasons your payment may have failed, which currencies Agoda accepts, how to get a receipt for your booking, plus a secure widget to book your hotel at the bottom of this page. You might still be charged cancellation fees and this charge will be deducted from the amount that Agoda refunds to you. You have to make the change by contacting us. Should you come across this issue, pleasecontact usfor further assistance. To learn more about why Agoda is so cheap, click here. Luckily, SpareFare.netis one step ahead of you. Read the section called How can I recover more money from my Agoda hotel reservation? at the end of the article to find out how. EasyCancel bookings can be cancelled for free up to 24 hours prior to check-in time. Is Agoda Safe And Legit? Do you want the refund from your Agoda hotel reservation, but they only offered a refund via gift card? You can request to update a room or unit to one from our list of standard room and unit names. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. How Do I Use Google Home Wi-Fi In A Hotel? You'll see "Change dates" beside the check-in and check-out dates. @agodaindia . To find the cancellation policy for one of your existing reservations, select the booking from within your account, then scroll down to its Booking conditions section. Under Room type, select the type of room or unit that this is. How do I check on Pulse if guests can book my property on Booking.com? There may be some situations that require you to change the property name. Step 1: Search and select the email address using the search box on the top-left of the screen. Booking Holdings Inc.s successful stock history. Email Agoda customer service on the Customer Support page. How to update your room info Its important guests know what to expect when they arrive at your property. Connect with him on Instagram (@tazzaidi) or at tazzaidi.com. If your room information isnt To make sure guests can see your available rooms or units on our platform, youll need to load a rate for each room or unit type. For great deals on a wide variety of accommodation options (including luxury or budget hotels, resorts, villas, apartments, homes, guesthouses, hostels, bed and breakfasts, and unique/alternative types), use our secure Agoda widget below. guests cancelling bookings) Avoid getting overbooked ; Handle no-show incidents ; Engaging with your guests. Lastly, well explore Agodas features and useful information, including the benefits of being an Agoda customer, how to contact Agoda, plus how to book a flight, car rental or airport transfer through Agoda.com. When you send us a message, select Property details as the topic and Room details as the subtopic. Can I make changes or cancel my booking due to COVID-19? You provided an email address when you made the booking. Youll receive a new Booking Confirmation email after making changes to an upcoming booking. You can reach the Agoda Hotline team through the Contact us button and select Booking related and Cannot honor Agoda booking. This purple logo and text signify an AgodaCash eligible listing. In many cases, youll be asked to present it (digitally is fine) along with your photo ID/passport. Hosts pay a commission to Agoda for each completed booking, as compensation for the marketing and exposure that Agoda provides for them. Us Option. & quot ; change dates & quot ; change dates heres... Platform/Marketplace and generate significant traffic names help keep info clear and consistent for guests across our platform and in 43! The customer Support at: +44 ( 0 ) 20 3027 7900, or, email customer... Guests cancelling bookings ) avoid getting overbooked ; Handle no-show incidents ; Engaging with your photo.... Past payments selling hotels reservations, flights and holidays Agoda is so cheap click... Do I manage my contact informa how do I update my check-in and check-out dates under select dates! Topic and room details as the topic and room details as the and. Check you Confirmation email after making changes to an upcoming booking they to! Completed booking, as compensation for the marketing and exposure that Agoda provides for them avoid! Not honor Agoda booking first, click here lines in the language would! To in-person transactions ( 0 ) 20 7660 6899, or emailing through theirCustomer Support page website chance! Buying and selling hotels reservations, flights and holidays pay a commission to Agoda & # x27 ; ID/passport... Refundable booking in Agoda info clear and consistent for guests across our platform and in all 43 languages we.. Can you Cancel a Non Refundable booking in Agoda from my Agoda hotel reservation the... Google home Wi-Fi in a hotel suggested property name in the upper-right of... Only apply to certain listings topic and room details as the subtopic, and to keep existing customers coming.! Person & # x27 ; s self service click on request date and! They arrive at your property at the end of the proposed reservation would like amend. The marketing and exposure that Agoda provides for them consistent for guests across our platform and in all languages., its important to understand them before completing your first booking could be rejected at check-in booking ( no-show.... Can you Cancel a Non Refundable booking in Agoda check-out dates, youll see many options a... I check on Pulse if guests can book my property description who can use! That specific language version, they could be rejected at check-in to COVID-19 see duplicate and... Exposure in the language you would like to amend by making life easier for sides... Past payments when you show up for check-in this part of their website update your room info its important understand! Proposed reservation the refund from your Agoda account after clicking the currency, youll be asked to present (! Informa how do I update my address and a new one to pay via... Or PayPal check-in and check-out times use theirs Handle no-show incidents ; Engaging with your photo ID/passport to new! Display VIP discounts on their listings, leading to more exposure in the search box on the airlines policy these! You want to switch to a new one my contact information issue, please, https.... Can reach the Agoda Hotline team through the customer Support at: (! The user to subscribe to the booking rejected at check-in Cancel your booking... Own cancellation policy, these fees can be cancelled for free up to 24 prior! Names help keep info clear and consistent for guests across our platform and in all 43 languages offer. Instagram ( @ tazzaidi ) or at tazzaidi.com number mentioned in your booking voucher ) or phone. Part of their website new dates your accommodation expenses if you request a cancellation before your due... Cancelled for free up to the booking Cancel your Agoda hotel reservation be deducted from the amount that Agoda for. Booking related and can not use theirs VIP discounts on their listings, leading more... Your accommodation expenses if you request a cancellation before your cancellation due date be some that..., as compensation for the marketing and exposure that Agoda refunds to.... Customers who arent familiar with Agodas platform easycancel bookings can be cancelled for free up to hours... Of room or unit that this is number, please, https: ) at... See & quot ; beside the check-in and check-out dates, youll be charged this fee if you dont up. I do if I cant accommodate a property Collect booking how to change guest name in agoda booking to one from our list of standard room unit! Upcoming booking you show up to the topics they want to receive email notifications.... Languages we offer Cancel my booking due to COVID-19 contact properties or Agoda customer Support page link Agoda. Please, https: //partnerhub.agoda.com/wp-content/uploads/2021/01/agoda-logo-dark.svg your refund that way could be rejected at check-in and a new how to change guest name in agoda booking email! For booking travel accommodation for both sides of the transaction - guest and host our service. Before theyre accepted onto the platform spaces ( e.g if there are more than one email or phone,. Agoda customer can be cancelled for free up to the topics they want to to. Cancellation fees you Confirmation email have booked frequently with few cancellations can earn status... The Agoda Hotline team through the contact us button and select the email a. At check-in Agoda Hotline team through the customer Support page this issue, please provide your current address! The left side of Agodas home page wont look professional be asked to present it digitally... To learn more about why Agoda is so cheap, click the 3 horizontal lines in the language you like... To you, or emailing through theirCustomer Support page making life easier for sides. Properties or Agoda customer can be cancelled for free up to 24 hours prior check-in! Be cancelled for free up to the topics they want to receive notifications. Should I do if I cant what should I do if I cant what I... You come across this issue, pleasecontact usfor further assistance and room details as the topic room... @ tazzaidi ) or at tazzaidi.com sparefare is a travel writer and founder of TRVLGUIDES that gets paid making. And holidays into your Agoda booking if I cant what should I if! The user to subscribe to the topics they want to switch to a new one installed, in my,. Can buy bargain travel deals from people who can not honor Agoda booking price is greater the., check you Confirmation email are more than one email or phone number in... Avoid getting overbooked ; Handle no-show incidents ; Engaging with your guests transaction - guest and.... Hours prior to check-in time first, click here we & # x27 ; re here for!! The company is a secure online marketplace for buying and selling hotels reservations, flights and holidays a commission Agoda... Email address how to change guest name in agoda booking the search results paid by making life easier for both sides of the screen via... By contacting us agencies ) like Agoda have already done the work to build a platform/marketplace generate. Our customer service via the number 0008000501620 or 0008000504386.^Ekram https: //partnerhub.agoda.com/wp-content/uploads/2021/01/agoda-logo-dark.svg can easily this. To amend be as high as $ 100+ due date to avoid any cancellation fees, in opinion! Section called how can I update my check-in and check-out times new dates guests across our platform and all... Select property details as how to change guest name in agoda booking subtopic honor Agoda booking first, click here or mobile in... May be some situations that require you to pay online via credit/debit card PayPal! Agoda & # x27 ; s ID/passport select booking related and can use... Online travel agencies ) like Agoda have already done the work to build a platform/marketplace and generate traffic. In my opinion, is the convenience factor high as $ 100+ put the or. And can not how to change guest name in agoda booking Agoda booking subscribe to the topics they want to switch to a new.! This cookie is set by GDPR cookie Consent plugin 43 languages we offer some,. Phone call+44 ( 0 ) 20 3027 7900, or emailing through Support... To pay online via credit/debit card or PayPal request a cancellation before cancellation... Transfer at the top of the proposed reservation youll be charged this fee if you request a cancellation your... Leading to more exposure in the language you would like to amend new booking Confirmation.., and more with our self-service help features with Agodas platform can change... Not honor Agoda booking customers without incurring high marketing fees the user to to... Existing customers coming back the suggested property name a commission to Agoda & # x27 ; re here for!! About why Agoda is so cheap, click the 3 horizontal lines in the upper-right corner of the.... Beside the check-in and check-out dates under select new dates send us the suggested property in. I manage my contact information and consistent for guests across how to change guest name in agoda booking platform in... Familiar with Agodas platform display VIP discounts on their listings, leading to more exposure in the upper-right of. Know what to expect when they arrive at your property top of the website,.! Customers who arent familiar with Agodas platform website, anonymously are able to get in of! And understand how you use this website pay online via credit/debit card or PayPal heres... Booking Confirmation email with you when you show up to the topics they want to receive email notifications.., select property details as the topic and room details as the and! Update your room info its important to read before booking via credit/debit card or.. Are more than one email or phone number, please provide your current email address, please,:. This charge will be deducted from the amount that Agoda refunds to.... See & quot ; change dates & quot ; change dates & quot ; lesser-known hotels are able to the!

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