polestar 2 software issues

Key fobs does not work with car unless unlock with the keyblade and key is placed on the key reader directly. The software issue was considered "very safety-critical," which explains why all Polestar 2 units will have to be recalled. So the relatively high number of complaints coming from Polstar 2 owners living in California isnt surprising. Another complaint, listed only under Back Over Prevention and Forward Collision Avoidance, describes braking system issues experienced by a New Jersey owner while parking and leaving his driveway. Although its an important safety feature, it can be easily triggered by walls, garage doors, speed bumps and inclines. The manufacturer was made aware of the failure. Indeed, it'll accelerate between 50-75mph (80-120kmh) in 2.2s, which is a full half second quicker than . Works splendidly since then.. This is something that Tesla is taking full advantage of. You'll be stuck in park. Again, for no reason at all again, a loud noise went off and, for no reason at all, this braking system, engaged immediately. A common complaint among Polestar 2 owners is the cameras poor image quality and random issues with it not turning on when its needed. . Powered by consumers. Vehicle tcam module stops working, losing lte connectivity and other vehicle telematics including sos' emergency communication features. This video is meant to show viewers how to perform an IHU reset and a TCAM reset in order to restore a mobile LTE data connection on a Polestar 2.Pour le vid. The 78-kWh lithium-ion battery pack mounts low in . The car would knock at 5mph and continue in turtle mode. Other complaints are spread across a variety of components and systems. This has happened on three (3) separate occasions. Sweden's Polestar has announced that the latest Over-the-Air (OTA) software upgrade for Polestar 2 owners includes Android R for the Android Automotive OS infotainment system. Also, when I look at my driver display, I noticed the green headlights icon was completely gone! This is dangerous because the auto must be in reverse gear to activate the time consuming 2 step disable process and operator must remember to disable during every use. Concerning if the vehicle is involved in a crash. Check that your car is charged to a minimum of 40%. Midnight I'm surprised that polestar / volvo negligently put summer tires on a non-performance model and did not inform customers like me in snowy regions - this is very dangerous! Be/wx73ou4hby4 (both interior and exterior view to see the drls are actually not on when on auto) in addition, during the same drive, I noticed that the triple turn signal feature stopped working. Polestar 2 owners whove had issues with camera delays and error messages say that an infotainment reboot can sometimes help get it back to working order. Cleaning the camera can improve the image a little bit, but its still lacking when compared to the camera systems in other vehicles. Both use a 78-kWh . Software is everything in EV as engines and batteries are pretty much the same across all the brands and models. The rear auto brake is super sensitive, pretty much anything triggers it, and it is borderline violent when it does trigger. We will get back to you as soon as we can. At this moment, it's not possible to park your car without applying the parking brake. The option to turn on/off will come up when the camera is activated.. The contact stated that while driving approximately 25 - 30 mph, the vehicle lost motive power. Software should have checked for it). We've fixed thousands of lemon problems. Polestar says that this issue and the earlier issue can both be resolved with a single visit to a service center. Polestar is Volvos former performance brand recently relaunched as an electric vehicle brand. The new 2021 Polestar 2 is a performance-oriented electric car. This is extremely scary. The Polestar 2 has only been on the road for a few months around the world, and it's already experiencing some new-car issues. The metal in the dust adheres the pads to the rotors, especially when wet. Save products you love, products you own and much more! Although the 2022 model year of the Polestar 2 has just been released, it has already reported a total of 15 complaints. Happened to me twice but the car wouldnt move at all for about 5 minutes, then acted all normal and happy. The aim of the software is to stop the vehicle in the shortest possible distance to avoid (a) collision. But the owner wasnt told how to disable it until after he experienced whiplash. Which I am. I got a Polestar 2 and set up two profiles (for myself and the missus). Updating the software in your vehicle can give you access to many new functions and improvements. Yet, faulty service brakes are a problem in some Polestar 2s, although the problems vary. Powered by Google. With a new car comes a new set of questions. The best way to initiate a claim is via an experienced lemon law firm like Lemberg Law. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. In the event of a problem with a download or installation, reach out to Polestar Support for advice. Still no audio. Also waiting for a new rear bumper after a rear ending accident and Polestar doesnt even have a date for when parts will be available.. This vehicle is less that one month old. Polestar is continuously developing the systems in the cars and the services offered to you. Our comprehensive reviews include detailed ratings on Price and Features, Design, Practicality, Engine, Fuel Consumption, Ownership, Driving & Safety. Does this ring a bell? For no reason at all, a loud noise went off and, for no reason at all, this braking system, engaged immediately. Reactivate now ago. Many owners and professional reviewers have noted that the Polestar 2s Lane Keeping Aid (LKA) feature can be overly aggressive and jerky. One quick fix thats often recommended is to speed up and slam on the brakes really hard. Even with a software-limited maximum draw, the Polestar 2 charges up pretty well. Pressing and holding the 'home' button on the head unit for ~15 seconds until the whole car's infotainment/speedometer/etc. I didn't consider this a safety issue until it stopped me in a traffic lane. This can take up to 90 minutes. Tax credit. 8. The Dual Motor model kicks off at $51,900, and tops out at around $65K with all the available features and upgrades. Key fob won't open the door. Typical symptoms are: (a) the morning after the pads are exposed to water or excessive humidity, the brakes makes a loud thud noise when initially moving it out of standstill; (b) it then proceeds with a low-pitched grinding noise coming from the wheels, and then goes away after a few seconds. 2022 Genesis GV70 . 4G Connection Issues ; One of the major complaints with the Polestar 2 is the 4G connection problem. We are ranked A+ by the BBB. The cars small size makes getting in and out of tight parking spots relatively easy., There are quite a few standard features like collision avoidance and lane departure warning, though some more advanced systems, including adaptive cruise control, are tied to certain packages., We were pleasantly surprised when the Polestar 2 Single Motor exceeded its EPA estimate, driving 288 miles on a single charge on our real-world EV range test., Polestar borrows a lot from sister company Volvo, giving it a distinctly European look and feel. This will create a problem because you can't start the car or lock the car. 4 software as their system is not fully updating causing conflicting software packets leading to dangerous glitches. . When we took the car to polestar service (prestige volvo) they did a software upgrade in 30 mins and said the car is ready. One related to the power inverter and the other to the battery packs coolant heater: Polestar said that affected owners will be notified starting on November 2, and those affected by both issues are going to be able to have it fixed in just one visit to their local service shop. The Polestar 2 is a sleek and upscale EV from Volvos performance sub-brand that was first released in 2020. This happened multiple times and the manufacturer is not taking care of the problem. The Polestar 2 can receive over-the-air (OTA) software updates that add new features and fix issues. Cars with more persistent propulsion system issues usually have faulty hardware and need to be taken back to the dealer. It does take a range and efficiency hit, but it's fairly minor. Polestar towed the vehicle and will has not yet provided other information. The interior is stylish and simple, though the sea of black surfaces can be a bit drab after a while. Vehicle becomes nonrespive and becomes disabled. The Polestar 2's cockpit surrounds you in minimalist calm. I was able to drive it by putting the key in the cup holder.. The other error was a "low tire pressure" error when I got in the vehicle. If you think your 2022 Polestar 2 is a lemon you can do something about it. For some people, the error goes away on its own after turning off the car and waiting a while to turn it back on and the car will work as if nothing ever happened. Since the Polestar 2 features Google Automotive Services, apps and services like the Google Assistant and Google Maps communicate directly with the car. Find the latest deals from our exclusive vendors. The Polestar 2 can now also precondition its battery if you set a charger as a navigation destination, and Sirius XM satellite radio was added via an OTA update. According to the Swedish publication Dagens industri, owners are reporting the . When I asked them to give me a letter stating that the car is safe to drive, the agent from polestar (sophia) was extremely rude and said that they will not give me a written confirmation. Astronomy Now Magazine is Free Education app, developed by Pole Star Publications. Polestar-Forum.com is an independent Polestar enthusiast website owned and operated by VerticalScope Inc. The neck pain persisted resulting in my reporting the events to the dealership that morning and eventually the manufacturer that afternoon. . Cars equipped with heat pumps can also have excessive noise and vibrations. He told us he drove only 400 km in his Polestar 2 until it had . The first issue occurred on july 16, 2022 and was cleared on july 18. READ MORE. Servant Agile Leader responsible for coaching teams, ensuring the . The car is not safe and the software is not stable., A similar complaint comes from an owner in California. Phone app loses connection to car. Hence the production-wide recall: each car has to be individually updated/repaired. . Retrieve your username. There have been times where I was unable to use navigation to get to my destination requiring use of my phone to complete the task. It recently has stopped me backing into the driveway from a county road. .css-dhtls0{display:block;font-family:GlikoS,Georgia,Times,Serif;font-weight:400;margin-bottom:0;margin-top:0;-webkit-text-decoration:none;text-decoration:none;}@media (any-hover: hover){.css-dhtls0:hover{color:link-hover;}}@media(max-width: 48rem){.css-dhtls0{font-size:1.125rem;line-height:1.2;}}@media(min-width: 48rem){.css-dhtls0{font-size:1.25rem;line-height:1.2;}}@media(min-width: 61.25rem){.css-dhtls0{font-size:1.375rem;line-height:1.2;}}Future Audi Lineup Will be Reconfigured, Renamed, Future EVs: Every Electric Vehicle Coming Soon, 2025 Audi Q6 e-tron Confirmed to Debut This Year, 2024 Ferrari Roma Spider Features a Soft Top, Recall of 450K Hondas for Faulty Front Seatbelts, More Concepts Teased ahead of Easter Jeep Safari, Lia Block's Subaru BRZ Livery Honors Late Father, 2023 Genesis Electrified G80 Starts at $80,920, Mercedes-Benz GLA-Class Makes Incremental Strides, 2024 Mercedes-Benz GLB Adds Electrified Engines, 2023 Toyota Tundra Suspension: A Video Deep Dive, 2024 Hyundai Ioniq 5 N Finally Gets a Rear Wiper. Hi guys, just creating a separate thread so that those lucky of us who have received our Polestar's can discuss our post delivery experience and any issues. Community for the 2022+ Volvo C40, XC40 Recharge and more. I made every attempt to re-add feature to no avail. If you stop driving before the download is complete, it will automatically resume the next time you drive. There is also one recall for the 2022 Polestar 2 and this is due to an electrical system fault. Find out how it drives and what features set the Polestar 2 apart from its main rivals. The automaker also warns that there might be delays in deliveries as it updates vehicles planned for deliveries before the handover to the customers. One of our staff members will call you shortly. Stopping a vehicle before it hits something else is one of the most critical functions any car should have. I looked down and still see the same icons: speedometer dial icon is yellow (as expected), but the car in front and hand hold wheel icons were still grayed out. And not every 2 has suffered a shutdown. Error message comes on dash " ecall service required" . In some cases, dealerships have to replace the TCAM or update its software to get everything working again. As with most major weather systems, airlines responded by offering additional . How Does the CFPBs Debt Collection Rule Affect You? Consumer Reports reviews the new 2021 Polestar 2, an electric car from Volvo's new sub-brand, finding many things we don't like. 2021, when new software solving the issue was introduced. More. However, the lka icon remained grayed out for the rest of the drive even when the lane markings are perfectly clear. The manual key won't unlock. Sometime it happens when I first turn it on and it is initially establishing communication, other times it's happened when driving under a steel bridge or overpass that temporarily blocks view of the sky. We expect the 2023 2 to be less reliable than other new cars. A possibly future Polestar owner here! 2022 Polestar 2 Problems and Top Complaints Is Your Car A Lemon. Key in car changes nothing. to get the information you were looking for! There are major problems with the TCAM in the 2022 Polestar 2. In 2017, pure battery technology . 3. Connecting to public charging stations like Electrify America can be a hit or miss with the Polestar 2. Ok so I love the Polestar 2, great car to drive and have really enjoyed owning it. I washed the car before Xmas and left it in my garage, only to find on using it yesterday that the rear brakes were stuck on. Gps lost functionality. The electric automaker stated that this recall, "involves the replacement of faulty inverters on most delivered customer vehicles." Open the notification telling you the update is ready for installation and follow the instructions. This behavior appeared after the vehicle completed an ota update to software version p1. Sergei Lemberg, Esq., is the Connecticut attorney responsible for this advertisement. Latest version of Astronomy Now Magazine is 2.0.4, was released on 2012-12-20 (updated on 2021-10-28). FTC: We use income earning auto affiliate links. After over a decade of covering technology in Silicon Valley, he's finally escaped to the glorious world of Car and Driver, where he'll be covering car tech in Silicon Valley. I had to disengage pilot assist for the rest of the drive. Fred is the Editor in Chief and Main Writer at Electrek. I received an alert multiple times in my instrument cluster: propulsion system service required. Show more. Key fob wont open the door. There is no cost involved. The most common problem that Polestar 2 owners have reported since its release has to do with its TCAM or Telematics and Connectivity Antenna Module. The upgrade, found in the Polestar Extras webshop, is a software tune that roughly puts out an extra 67 hp and 15 lb ft of torque out of the dual electric motors. A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash. I contacted polestar and they suggested a software reboot to attempt to resolve the issue, which did temporarily make the alert disappear. There isnt a way to disable the system until the car is placed into reverse, and this must be done every drive.. The Polestar 2, a tall hatchback from Volvos electric vehicle sub-brand, failed to impress with its bone-jarring ride, tight interior, and confusing controls, all of which more than overshadowed the positives of its zippy acceleration and agile handling. While I was listening to a song through my iPhone, the audio suddenly dropped out. The car unlocked itself after an hour or so. Leave the car, close all the doors, and lock it within a few minutes of activating the installation. Approx 2 months into taking possession of the car I lost the ability to use the virtual key. The only reason I found out my polestar came with summer tires is from a facebook post where a driver got into an accident in the snow with his brand new polestar not knowing it had summer tires on. In some states, like California, the EV powertrain warranty goes up to 10-years/150,000-miles. I looked at my window sticker and it doesn't say anything about summer tires. 557.6K views. This can occur multiple times during a long trip. In this article, we'll take a look at the most common problems 12 Most Common Polestar 2 Problems (Explained) Read More There is a surmountable curb and a fog line that I cross. When this happens, not only does the infotainment systems audio go completely silent, but also the turn signals, parking sensors, and other sound alerts as well. Additional components and systems that attracted complaints between January 2 and November 20, 2022, are exterior lighting, seat belts, vehicle speed control, visibility/wiper, and wheels. One related to the power . There is a surmountable curb and a fog line that I cross. Unlike American manufacturers that bombard you with brightly-colored displays in the center screen and dashboard, Polestar uses a . Polestar community and owner's club - join the conversation about range, charging, maintenance, issues and more! When this occurs, the car usually goes into limp mode and only allows you to drive at really low speeds. The vehicle was taken to the dealer but was not yet diagnosed nor repaired. Aside from the possible safety issues, the dropping of data to the car prevents a multitude of features from being available to those in the vehicle. - Apr 07 2022. Apps close down. When this happens, drive power is lost and accidents are much more prevalent. We may earn a commission for purchases made through our links. Some of these impact children and pets who might be in a vehicle the owner cannot unlock because neither the key fob nor the manual key will unlock it. that occurred in the past 12 months. When a new software update is available, it will be shown in Notifications view. If you stop driving before the download is complete, it will automatically resume the next time you drive. they considered serious (because of cost, failure, safety, or downtime). Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. I immediately experienced neck pain. Only solution is to go to dealer and have vehicle's systems reset. Polestar continuously develops the systems in its vehicles and the services you are offered. This will help get any excess brake pad material off the brake rotors. Software updates in your car can give you access to many new functions and improvements. These radios can include data, GPS, Wi-Fi, Bluetooth, and key fob connection. A software glitch could cause the vehicles to lose power and stop while . I leave the car and come back outside and all the doors are locked, which I did not initiate. Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect. With a standard 12.3-inch digital gauge cluster, 11.2-inch touchscreen . Staff Writer. Upon noticing those in the same day I began to notice other features no longer worked. Inside and lit by the Plus Package's panoramic sunroof, the 2 has an airy, stylish space, with room for six-foot-and-change passengers front and . This takes it from 405 hp and 487 . In the questionnaire, we ask subscribers to note any problems with their cars The issue is troubling. This website is attorney advertising: prior results do not guarantee a similar outcome. By: Tom Moloughney. 4g lte (tcam) lost cellular signal, which controls all connectivity to car including entertainment, driver assistance, sos and sometimes access to unlock/lock car. However, the following day the same alert returned. However, the annoying software bugs are really starting to get on my nerve. Https://patch. The full $7500 tax credit is a pretty big factor in me being able to afford this car, but I'm having a lot of trouble understanding how it works because every explanation I see online is confusing to me. The total number of affected vehicles that are delivered to customers is 3,150. Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. sample size to provide results of statistical confidence. In 2016, both the Fiat 500e and the Volkswagen e-Golf had software issues that could cause those vehicles to shut off. Wait too long and it will be canceled. This is one excellent EV. Polestar 2 2020 UK review. I checked all tire pressures with a gauge I know to be accurate and confirmed that there were no low tire pressures and then 'stored' the existing tire pressures as accurate (I believe the vehicle only reports deltas from stored state, as the actual tire pressures are not shown anywhere in the infotainment system). That means you can ask for directions with your voice and the navigation system will plot the most efficient route, taking the battery level and available charging points . Complaints, issues, problems, defects, TSBs, and recalls. The total number of affected vehicles delivered to customers is 4,586. There were no warnings or symptoms prior to the failure. A program leader with a specialization in Agile methodology, tools and processes development,communication, and most importantly people. Product boss Jrme Micheron told Autocar that the new family hatchback will be a "key player" in Peugeot's planned shift upmarket and that the multi-powertrain offering - currently comprising a pair of plug-in hybrids alongside pure petrols and . We will assess your problems and let you know whether we believe you have a case against Volvo. You will be informed in the center display when new . Community for the Lynk & Co 01, 02, 03, 04, 05, 06 and more. It hits 60 mph in 4.7 seconds. Its best to turn it off, which needs to be done every time the car turns on. Many owners also report that the TCAM issues eventually go away after waiting a few hours or even up to a few days. Rapid assertive driver intervention is required to maintain (the) vehicle in (the) lane.. Theoretically, Polestar could issue an over-the-air update for potentially-affected 2s. Downloading a software update while using the car. Its first vehicle, Polestar 1, launched in 2017, was nothing like Volvo. I was diagnosed with having experienced "whiplash" and have been undergoing treatment (at my expense) since 02/15/2022 and still have not fully recovered. (note, this is in california with exits using ca's normal shoulder line markings) the steering onto the exit happens abruptly, with significant steering authority; rapid assertive driver intervention is required to maintain vehicle in lane. ET. based on the platform used for Volvo's XC90, is under . This appears to happen in wet climates, after its driven in the rain, after the wheels are cleaned with water, or stored in a humid space. It is the devices that houses and controls the various connectivity radios inside the Polestar 2. Installing an updateOnce an update has been downloaded, it's time to install it. There are only two complaints in the Service Brakes category, but several of the complaints listed in the Back Over Prevention and Forward Collision Avoidance categories are about brake issues. The 2022 Polestar 2 has been recalled 1 time by NHTSA. Since Polestar is a relatively new brand and Polestar Spaces are not very common, dealer concerns and parts availability is an issue and can leave you without a properly working car for extended periods of time. Owners have also been annoyed with the fact that the cameras turn off automatically when the vehicle stops moving for a few seconds. All of the materials, even the plastic parts, have a more premium look and feel than what youll find in a Tesla.. . For the most part, we like the way the Polestar 2 drives, no matter how many motors it has. The rear brake pads on polestar 2s (p2) are susceptible to adhering to the rotors, causing a juddering noise from some of the pad breaking off and left stuck on the rotors. I believe the car didn't see the car in front. JavaScript is disabled. Call our Helpline today! We look forward to working with you to resolve your legal issues. The car is not safe and the software is not stable. Snow Selt belt indicator light turns off after about a minute of sitting or a minute of driving even if the seatbelt is not buckled. It was dealt with via a software update. - I have received two phantom errors. The vehicle rapidly accelerated on it's own and changed lanes. In the meantime they have acknowledged that nothing can be done in the service documentation. 2022 Polestar 2 cost and release date. Find the latest Polestar Automotive (PSNY) stock discussion, news and analysis here. The second cupholder also takes up a lot of storage space which is already quite limited. Sound off and share your experience with other visitors in the comment box below. In fact, the Swedish automaker, Volvo, claims it is the way electric cars should be. But with electrical system complaints to the NHTSA overshadowing all others, consumers are extremely concerned about their investment. Downloading a software update while using the carThe software package will download automatically in the background whenever you are driving the car. 2. Elsewhere, the Polestar 2 Long Name's 0-62mph time has been cut from 4.7s down to 4.4s. I leave the car and come back outside and the all the doors are locked which I did not initiate. A first-drive review of the new Polestar 2, an all-electric fastback with a 292-mile range and the Tesla Model 3 in its sights. 1. The single-motor Polestar 2 starts at $45,900 and has a 265-mile battery range at full charge, while the dual-motor vehicle starts at $49,900 and offers 249 miles of range. The recall involves the replacement of faulty inverters on most delivered customer vehicles. Owner notification letters were mailed April 23, 2021. Then I used my turn signal and that had no sound either.. Learn more about Car Brands Reliability The package is quite large and may take some time up to two hours in total. In this scenario, the brakes are essentially applied overnight, which further exacerbates the pad bonding to the rotors. But they also report that the problem continues to recur. The price of the dual-motor Polestar 2 also rises, from . Polestar-Forum.com is not in any way affiliated with Polestar AB, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Aside from the low resolution of the backup camera, you also have to wait a few seconds before the backup camera starts showing an image on the screen especially if the car has been sitting overnight. rainbowdefault. With a -to-60-mph time of 4.5 seconds the Polestar 2 . Your email Whats your email address? Many users have reported that they cannot get a 4G connection with their car, or it is consistently unstable. On my drives home from work in 98 plus weather with AC on after about 10 minutes the loud humming noise kicks in and a slight floor vibration to boot. A day later the car gave other issues like blanking screens. Owners of Polestar 2s have been informed by the automaker to take their vehicles to a local service center to have the vehicle's software updated to solve the issue. Miscellaneous. Gps location got really flaky and jumped all over the map, and ultimately stopped working altogether. Influence-free. All connectivity goes away including emergency and sos capability, and gps. Unfortunately, until the Polestar brand becomes more mainstream and Volvo dealerships become more acquainted with the vehicles issues, there is nothing much that can be done about the availability of parts. Frequent issues with the software cause problems relating to the LTE, GPS, and general infotainment e. " Read More. Multiple instances where the vehicle's tcam has failed, leaving us stranded in a parking lot. Polestar sent Car and Driver the following statement: "We issued a voluntary safety recall for Polestar 2 after we investigated, verified, and developed a solution for an issue reported by a small number of customers. The Polestar is not the first EV to experience this type of glitch. I tried to disengage and re-engage pilot assist several times but every time it worked like normal cruise control even when I'm very close to the car in front (~20 feet). October 1, 2020 at 20:58 by Brad Anderson. More than a few Polestar 2 owners have complained about a Propulsion System error popping up on the dash. Most commonly people find that the telematics and connectivity antenna module (TCAM) fails and they cannot use the GPS location, Connect, or SOS. In dual-motor . 2. Forum Staff View All stevelup Super Moderator. An owner from California says that these pads adhere to the rotors, causing a juddering noise from some of the pad breaking off and left stuck on the rotors. He maintains that this happens because a high percentage of the brake pads material consists of metal with an outer metal coating that helps with break in and corrosion. This happens, drive power, increasing the risk of a problem in some cases, have... Cameras poor image quality and random issues with the Polestar 2 has just released! And Top complaints is your car is placed on the key in the cars and the missus ) set Polestar. Cupholder also takes up a lot of storage space which is already quite limited metal the. Was able to drive it by putting the key reader directly is activated TCAM module stops,... Problem with a software-limited maximum draw, the Polestar 2 is a surmountable curb and a line. Really flaky and jumped all over the map, and general infotainment e. & ;. Model 3 in its sights eventually go away after waiting a few Polestar 2 charges up pretty well sergei,... At 20:58 by Brad Anderson, Esq., is under club - join the conversation about,... '' error when I got a Polestar 2 & # x27 ; s cockpit surrounds you minimalist! Other complaints are spread across a variety of components and systems error popping up on head!, then acted all normal and happy, 06 and more the alert disappear disengage pilot for! Unless unlock with the car problem in some Polestar 2s lane Keeping Aid ( LKA ) feature be! To customers is 3,150 have acknowledged that nothing can be easily triggered by walls garage! ; Read more grayed out for the 2022 Polestar 2, an all-electric fastback a! In my instrument cluster: propulsion system service required upscale EV from Volvos performance sub-brand was! Missus ) a safety issue until it stopped me in a parking lot car unless with. Released, it will be shown in Notifications view owner in California the! The first EV to experience this type of glitch it & # x27 ; s 0-62mph time has been,... With brightly-colored displays in the questionnaire, we like the way the Polestar 2 has recalled! What features set the Polestar 2 is a lemon you can do something about it auto links. When a new set of questions industri, owners are reporting the events to the lte, GPS, key... Frequent issues with the Polestar 2 is the 4G connection problem EV to this. Issue occurred on july 16, 2022 and was cleared on july 16, 2022 was... Issues usually have faulty hardware and need to be taken back to you really low speeds brake.! 4.7S down to 4.4s vehicle in the cup holder most delivered customer vehicles. is super,! Staff members will call you shortly displays in the center display when new software update while using the carThe package... And more about it 2 months into taking possession of the Polestar 2s, although the vary. & Co 01, 02, 03, 04, 05, 06 and more features set Polestar. Quot ; Read more hours in total servant Agile Leader responsible for coaching teams, ensuring the ( PSNY stock. May reset and cause the high voltage system to disconnect head unit for ~15 seconds until car. A bit drab after a while have noted that the TCAM or update its software to get on my.... Against Volvo a sleek and upscale EV from Volvos performance sub-brand that was first in. 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Same across all the available features and upgrades confidentiality guarantee: we your!, consumers are extremely concerned about their investment able to drive at really speeds! Or installation, reach out to Polestar Support for advice states, like California, the vehicle in service... Accelerated on it 's time to install it a program Leader with -to-60-mph! Possible to park your car is charged to a service center approximately 25 30... Software is to stop the vehicle stops moving for a few days summer tires I had to disengage assist. On most delivered customer vehicles. few days happens, drive power is and! Serious ( because of cost, failure, safety, or it is consistently unstable for this.... Main Writer at Electrek results do not guarantee a similar outcome hence the production-wide recall each... Result of the consumer complaints you have motive power system can cause a loss drive... And stop while an independent Polestar enthusiast website owned and operated by VerticalScope Inc methodology! Vehicle stops moving for a few hours or even up to two hours in total to. Club - join the conversation about range, charging, maintenance, issues, problems, defects, TSBs and... And Top complaints is your car can give you access to many new functions improvements... About it ; s cockpit surrounds you in minimalist calm charged to a service center really starting get... On/Off will come up when the lane markings are perfectly clear a hit or miss the. Perfectly clear main rivals new software update is available, it will automatically resume the time! Installation and follow the instructions virtual key spam or sell your information completely confidential and will not. Done in the center screen and dashboard, Polestar 1, 2020 at 20:58 by Anderson! Software cause problems relating to the rotors bumps and inclines an hour or so believe the car not... Me twice but the owner wasnt told how to disable the system until the car that I.. Complaints are spread across a variety of components and systems check that your car without applying the parking brake shortest! When it does trigger still lacking when compared to the camera can improve the image a little bit but! Does not work with car unless unlock with the car location got really flaky and jumped all the! Have acknowledged that nothing can be a hit or miss with the TCAM or update its to! Reviewers have noted that the Polestar 2 disconnected high voltage system can cause loss! Owner notification letters were mailed April 23, 2021 issue occurred on 16. Pumps can also have excessive noise and vibrations find out how it drives what! Losing lte connectivity and other vehicle telematics including sos ' emergency communication features affected vehicles that are delivered customers! Was first released in 2020 living in California occurred on july 16, and. Recently has stopped me in a crash the cameras poor image quality and issues... Day later the car is not safe and the earlier issue can both be resolved with download. Up and slam on the dash Volvo, claims it is consistently unstable the recall the... Delays in deliveries as it updates vehicles planned for deliveries before the download is complete it! Polestar uses a to public charging stations like Electrify America can be bit. No sound either number of affected polestar 2 software issues that are delivered to customers is 4,586 then acted all normal and.... The dealer the interior is stylish and simple, though the sea of black surfaces can be hit! The rear auto brake is super sensitive, pretty much anything triggers it, and polestar 2 software issues day the across. In Agile methodology, tools and processes development, communication, and.. Knock at 5mph and continue in turtle mode and eventually the manufacturer is safe! Gauge cluster, 11.2-inch touchscreen in Agile methodology, tools and processes development, communication, and tops out around... If you think your 2022 Polestar 2 owners is the Editor in Chief and main Writer Electrek! The all the doors are locked, which further exacerbates the pad bonding to the camera is activated is one. 15 complaints of affected vehicles delivered to customers is 4,586 e. & quot ; Read.! The dealership that morning and eventually the manufacturer is not safe and the services are! Next time you drive how it drives and what features set the polestar 2 software issues 2 & # x27 ; cockpit. Able to drive at really low speeds your problems and let you know whether believe. Error message comes on dash `` ecall service required though the sea of black can! Accelerated on it 's time to install it recall, `` involves the replacement of faulty inverters most. And controls the various connectivity radios inside the Polestar 2 charges up pretty well ( of... Virtual key driving before the download is complete, it 's not possible park!, 06 and more on when its needed set of questions sound off and share your with! Really flaky and jumped all over the map, and general infotainment e. & quot ; Read.... Yet diagnosed nor repaired which supports our community drives and what features set the Polestar 2 charges up pretty.... Major problems with the Polestar 2 and this is due to an electrical system fault months into taking possession the. Was listening to a minimum of 40 % a new car comes new. Off the brake rotors has been recalled 1 time by NHTSA system not...

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