We were also an hour early for check in and he managed to get our room sorted early for us which was great! Craft Cocktails, DJ Nights, Ambient Atmosphere and Friendly Staff! When we first came we had a travel cot in our room which we was happy about The kids pool and park with sand was amazing for our daughter she loved it we felt like we could relax here we was treated well on our stay we would stay again nice selection of drinks to try from also plenty of water and juice for our daughter and milk from the bar. The staff are absolutely lovely and go beyond for you. And they were not honest. We loved you soo much and nothing was a bother to you. Which languages are spoken by the staff at Servatur Waikiki? Food varied and tasty. Some nights are better than others with the offering of the day. Five 7-storey round buildings * 3,500 m2 garden * 1.5 Km from Playa del Ingles beach * Complimentary bus service to the beach * 500 m from the city centre * 400 m from "Metro" and "Kasbah" shopping centres * 30 km from the airport * 50 m from a bus stop Located in Playa del Ingls, Servatur Waikiki is a fully renovated hotel ideal for families. All of the staff were terrific.Nothing was a problem.Rooms were clean,food was good and varied and entertainment good but the evening entertainment was not as good as my last visit. Food and beverages All buffet meals, snacks and select beverages included Activities and facilities/equipment We loved you soo much and nothing was a bother to you. Merry Christmas and Happy New Year 2023! shower, beds were not proper doubles just two singles pushed together which isn't great. We hope to see you soon again for a fantastic holiday. Don't forget that you can write to us at waikiki@servatur.com to find out your preferences. If you write us an email with your wishes, we will be happy to help you. Drinks were ok bar staff not very friendly and seemed like it was an inconvenience to make anything other than a beer. The rooms are clean, not very big but ok. - See 3,401 traveller reviews, 2,586 candid photos, and great deals for Servatur Waikiki at Tripadvisor. Top room amenities include a flat screen TV, blackout curtains, and a desk. Possibly due to food or maybe a sickness bug within the hotel. Entertainment could be better along with quality of food . Dont listen to the bad reviews I agree it is a very large resort but it comes very noticeable that the staff work very hard We came here to celebrate my 40th birthday and amazing time was had here. Our buffet restaurant will awaken your senses in a modern, fresh and bright designer space. Don't miss out on our large selection of snacks. Servatur Waikiki 3312 reviews Eco certified Hotel Flights 23kg bags Fully equipped spa and fitness facilities Outdoor pool, kids' pool, and splash area Check availability Family-friendly resort in Playa del Ingls At the Servatur Waikiki, days revolve around the water. Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I cant understand anyone who cannot piece together an excellent meal from the vast array offered. Only gripe. Room was ok for family of four (although compact) and good the children both had separate beds. Polite and friendly at all times with smiles on their faces - they seemed genuinely happy to work there and be of service. But there is something in restaurant for everyone. I thought I wouldnt go back as its very large hotel. Food was ok but repetitive. Only slight niggle I have is the bar staff on the pool bar are very rude but dont let this ruin your stay. The drinks are mediocre, however you could have whatever you wanted on tap when it came to beer and wine but the cocktails were mostly slushies than a "cocktail". Conveniently located restaurants include Ibricos J. Cruz, Pica Pica Mezze & Tapas Stories, and Kim's Bar. We are very glad to know that you enjoyed your stay with us and we were able to satisfy your roomwish and gave you nice rooms. We are very glad to know that your stay with us was so nice and we hope you will return soon. Dear Ghjihjh. There are coffee machines, soft drink, wine and beer taps in the restaurant and bar areas so you can help yourself spirit's and cocktails are available from the 2 bar areas. Some nights are better than others with the offering of the day. Active travelers can enjoy amenities like beach volleyball and basketball at this hotel. Please see our partners for more details. All inclusive was a bargain for this lovely hotel in a great location - food was great value and so tasty, Dear guest, Such a wonderful review of your stay in our hotel Servatur Waikiki. Remember that you can send us your room preferences here waikiki@servatur.com. Best regards Rayco Ortiz. Seasons of gastronomic selections served in our buffet and with cooking shows. Dear Ghjihjh. The mixed salads have meat or fish added which is a real shame, please consider making these vegetarian. 511 recently renovated, bright and modern rooms equipped with air conditioning. You can hire a pool towel for 10 Euro each and change it daily for a fresh one. Food was buffet style and most food was geared towards German tastes but we always found something we liked and was nice to try things we wouldn't normally eat. The is nor a four Star but two Star hotel, Dear guest, First of all we want to thank you for choosing our hotel and for sharing your experience with another users. Only down side is having food allergies some of the deserts aren't clearly labelled so I was limited in choice as the staff couldn't really tell me the ingredients, I went to the reception and she gave me a card to take stating my food allergy however the staff, Dear guest, Thank you so much for visiting Servatur Waikiki and for sharing your experience with us. All the staff were pleasant ( some more than others as you would expect ) Drinks were ok for all inclusive Entertainment was not to my liking but there were plenty of people thoroughly enjoying it. THe Home Collection Hotels in Gran Canaria, THe Senses Collection Hotels in Gran Canaria, Gran Canaria Adults Only and Adult Friendly Resorts, Hotels near Shopping Centre CC Jardin del Sol, Hotels near (LPA) Airport De Gran Canaria. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The selection was pretty limited and the restaurant is a free for all, people banging into each other, busy and confined. Kind regards, Yana Siaminskaya Reception Servatur Waikiki. Outdoor seating area very nice. My biggest issue however was the rudeness of some staff members with a few notable exceptions. The hotel is in blocks so quite windy around the pool as not completely surrounded. See more questions & answers about this hotel from the Tripadvisor community. It is always a bit of a lottery when choosing an hotel you have never been to so we consider ourselves lucky to have ended up at Waikiki. Previous . Payments made by partners impact the order of prices displayed. We are available at waikiki@servatur.com for any hesitation you may have. We went out the odd night for dinner. Hot and cold foods available practically all day. Drinks have been excellent, self service and at the pool bar other drinks served to order. We are very happy to read the kindly words above our staff. Kind regards, Yana Siaminskaya Reception Servatur Waikiki, The hotel has good facilities in a compact area. During the day, we organise group activities such as volleyball, water polo and fitness sessions. On arrival the reception staff were excellent the man that checked us in was so friendly and helpful he provided us with some leaflets, information for free bus to the beach, wifi info how to use the safe (which is free!) more. Rooms comfortable and roomy maids leaving extra pillows on request. Location is good just 15 minutes walk from the beach. All inclusive was a bargain for this lovely hotel in a great location - food was great value and so tasty, Dear guest, Such a wonderful review of your stay in our hotel Servatur Waikiki. Overall a nice hotel. . Outdoor seating area very nice. Five 7-storey round buildings * 3,500 m2 garden * 1.5 Km from Playa del Ingles beach * Complimentary bus service to the beach * 500 m from the city centre * 400 m from "Metro" and "Kasbah" shopping centres * 30 km from the airport * 50 m from a bus stop Located in Playa del Ingls, Servatur Waikiki is a fully renovated hotel ideal for families. Sincerely hope to have the pleasure of welcoming you again on your next trip to Gran Canaria! ATOL protected. We offer a comprehensive daytime and evening programme with professional shows. Evening entertainment was, LABRANDA Select Hotels in Playa del Ingles, Abora by Lopesan Hotels in Playa del Ingles, Gran Canaria 5 Star All Inclusive Resorts, Hotels near Shopping Centre CC Jardin del Sol, Hotels near Huean Thai Massage Gran Canaria. Connie worked particularly hard and was very enthusiastic and energetic. 511 recently renovated, bright and modern rooms equipped with air conditioning. Most meals there is not a vegetarian main course option which was disappointing. Were still here and will be sorry to leave. Thank you for choosing us for your holiday, we hope to see you soon again for a fantastic holiday. Have stayed with RIU before and never been disapointed, and once again the service was excellent, the cleanliness was second to none, room was a little dated and the bed creaked every time you moved but clean and functional. Boredom is not an option at Ukelele Bar thanks to our entertainment spaces. It offers an all-inclusive service and outstanding facilities: children's park, splash area, adults-only space and wellness area. Don't miss out on our large selection of snacks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hoping to return in october, Stayed at the hotel for 1 week in January 2017 Room was basic but clean and the safe is free. The staff in the bars were downright ignorant, you could walk up with a smile on your face and ask for a drink and be met with just an ignorant and rude attitude, the same with some of the restaurant staff, some were particularly rude to the kids. It motivates us to continue with a good job. This hotel is great value for money. We recommend calling ahead to confirm details. Nearby attractions include Minigolf Maritim (0.4 km), Relax Rock Pub (0.4 km), and Stop in Brasil (0.5 km). Yes, free parking and street parking are available to guests. Don't forget that you can write to us at waikiki@servatur.com to find out your preferences. Took my wife for her birthday, and really enjoyed our week here. Merry Christmas and Happy New Year 2023! Do not hesitate to contact us at waikiki@servatur.com to make us know your wishes and preferences. This hotel is advertised as a 4star although some holiday companies grade it as 3+. Most of our summer clothes have gone home unworn. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. As previous reviews said, I can't understand the bad reviews. Really happy resort is mainly non smoking but please make the smoking area away from the reception door so the smoke doesnt blow into the foyer as not pleasant. Servatur Waikiki, Playa del Ingles: See 3,449 traveller reviews, 2,870 photos, and cheap rates for Servatur Waikiki, ranked #38 of 135 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor. The pool is good for all ages and is heated, so even in Winter months it's perfectly useable. The Pool and Pool Bar area were a very good size, clean and tidy and we never had a problem getting a sunbed or seat at anytime of the day, although you still get the. We highly appreciate all the feedbacks from our guests. free to use. Most of our summer clothes have gone home unworn. Servatur Waikiki Servatur Waikiki puts you 0.6 mi (0.9 km) from Yumbo Shopping Center and features a free water park and a free kids' club. . Nothing changed. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Remember that you can send us your room preferences here waikiki@servatur.com. I know there is mariocart to keep kids amused but maybe some adult and kid games would be good to fill in wait time. We met some great people. Which popular attractions are close to Servatur Waikiki? Yours sincerely, Look for better options, unless you like bugs. View all View all photos (2,870) Traveler (2592) 360 We experienced bugs in the room and wanted a different room. What lets it down slightly is that the number of guests that can be accommodated by the pool. Now $127 (Was $143) on Tripadvisor: Servatur Waikiki, Playa del Ingles. Claim your listing for free to respond to reviews, update your profile and much more. Booked a very last minute 2 night stay here over the weekend and we were very impressed! ALL staff (kitchen, reception, cleaning etc) were hard workers who couldn't do enough for us. It is like people have never seen food before. All your praises will be passed to our staff and departments so that they know they are doing a good job towards our customers satisfaction. At night. 511 recently renovated, bright and modern rooms equipped with air conditioning. Open 6 to 2am daily and available any day for fundraisers, meetings, or private events. We hope you will choose us again many more times. . Can we have Mr Wippy every night , Dear family Corke, Thank you so much for choosing our hotel and for sharing your experience. Overall a nice hotel. Do not hesitate to contact us at waikiki@servatur.com to make us know your wishes and preferences. We recommend calling ahead to confirm details. Public areas were also clean Food was good with a decent choice and was quickly replenished. We hope you give us another change in the future and we will change your opinion. Own or manage this property? We offer a comprehensive daytime and evening programme with professional shows. The pools are heated, we enjoyed them, both splash kids one and the big pool as well. The pool was heated to some degree but still very cold. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. #2 of 2 all-inclusives in Playa del Ingles, 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain, Lock in the lowest price from these sites, happy to stay , middle of maspalomas close to pubs , shops . nice and clean rooms good selections for breakfast, animation for everyone swimming pool and jacuzzi . in reception you can speak with some languages with no problem staf friendly .to beach just 15 min walk , bus stop just 2 min walk . very recommended. Beds very comfortable and the maids kept the rooms spotless. For us it was a 3 star, 3+ at a push. The hotel was very clean and very nice. Only slight niggle I have is the bar staff on the pool bar are very rude but dont let this ruin your stay. DearEmma, Thank you very much for choosing our hotel Servatur Waikiki to celebrate your birthday and for sharing your experience in Tripadvisor. The staff are outstanding. Do not forget to contact us before you come to let us know your room preferences. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. There are more places to choose from in the, riu waikiki hotel playa del ingles, riu waikiki playa del ingles, #2 of 2 all-inclusives in Playa del Ingles, 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain. Large range of drinks on all inclusive as we as food , long as you arent fussy eaters. There are more places to choose from in the, riu waikiki hotel playa del ingles, riu waikiki playa del ingles, Frequently Asked Questions about Servatur Waikiki. Lovely touch that we celebrated both of our birthdays whilst staying at the hotel and returned to the. A sirloin steak across the road and in many other restaurants is about 18 euros. There were stains on the couch. Seasons of gastronomic selections served in our buffet and with cooking shows. We found the booking system for dinner a great way to avoid hustle and you know your table for the rest of the stay. We are sorry that your experience was not satisfactory. Remember that we are 24/7 available if you need any assistance. Servatur Waikiki, Playa del Ingles: See 3,439 traveller reviews, 2,847 photos, and cheap rates for Servatur Waikiki, ranked #40 of 135 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor. Booked a very last minute 2 night stay here over the weekend and we were very impressed! The hotel and the room were clean at all times (daily cleaning). Answer from Helen B. Feb. 9 | Sure i read card . Seasons of gastronomic selections served in our buffet and with cooking shows. The one that shines the most is a little diamond called Maray. We also apologize for the inconvenience which you faced with your allergy. Possibly due to food or maybe a sickness bug within the hotel. On a plus note, never a struggle for sun beds. We chose this hotel due to the heated pool but not as warm as heated pools we have previously been to in February in the Canaries. Same with pool bar, great smoking section is only the small outdoor area but the smoke does blow into the inside area so reduces seating inside for non smokers. The safe is. Hello Mrs. Claire Thank you very much for the good words for staff, they are working very hard all the year to give a fantastic service to our clients. . Don't miss out on our large selection of snacks. We hope to see you soon again for a wonderful holiday. Our team is thrilled that everything met your expectations during your stay. Our youngest guests can also take part in a children's entertainment programme which includes activities, crafts and sports. Hello Mr. Damiens We are very happy with your nice report and very glad that you enjoyed your stay with us. LABRANDA Select Hotels in Playa del Ingles, Abora by Lopesan Hotels in Playa del Ingles, Gran Canaria All Inclusive Family Resorts, Gran Canaria Adults Only All Inclusive Resorts, Gran Canaria Adults Only All Inclusive Hotels, Hotels near Shopping Centre CC Jardin del Sol, Hotels near Huean Thai Massage Gran Canaria. This seemed to be a routine. Yana Siaminskaya Reception Servatur Waikiki, Great location, friendly staff, great vaule. The beach is beautiful. Restaurant food good and always plenty of choice,great to have tea and coffee always available.Kids club staff friendly and outgoing. Pool is great, staff are so friendly right down to staff cleaning the rooms to bar staff. Not the hotels fault but not the nicest environment. Sometimes soup but these were not always labelled so hard to know what they contained. Usual choice of wines and beer and juice self service. I didnt bring enough warm clothes as didnt expect it to be so cold. This is our 8th visit to this area but we always stay in bungalows. Own or manage this property? We stayed here in January 2023 for a week and had a great time. Warm regards from all our staff, Yana Siaminskaya Reception Servatur Waikiki, LABRANDA Select Hotels in Playa del Ingles, Abora by Lopesan Hotels in Playa del Ingles, Playa del Ingles Hotels with Free Parking, Gran Canaria Adults Only and Adult Friendly Hotels, Hotels With Entertainment in Gran Canaria, Hotels near Shopping Centre CC Jardin del Sol, Hotels near Huean Thai Massage Gran Canaria. 511 recently renovated, bright and modern rooms equipped with air conditioning. Boredom is not an option at Ukelele Bar thanks to our entertainment spaces. Polite staff and excellent choice of food for breakfast. We propose a culinary journey around the world under the name WorldCuisine. SERVATUR WAIKIKI: Dvoulkov pokoj Classic dospl osoba - zkladn cena - dospl osoba v DBL Classic: Termn: 19.04.2023 - 26.04.2023: Doprava: The meals are served at 6.30 or 8.30 and whichever time you take on your first night you have for the rest of the week even if your late back from a trip you must make the meal time. Hotel immaculate clean and in v good condition. We really apologies to read that your stay with us did not archive your expectations, but we assure you that we have already taken note of what has been described for studying possible improvements. busy resort with plenty to do day and nightalthough not too busy this time of year and accommodates both young and older generations. Also worth noting is the shared tables at, We booked this as a bit of a last minute, (6 weeks), but booked 2 rooms, as have 3 children (15,13& 7 ) at brilliant price. A free shuttle service to the beach is provided. We already booked to go back this summer, so come on August. We are sorry that your experience was not satisfactory. Anyway,the bingo was good.Between us we won 5 bottles of Cava over the week.Wish it had been lottery numbers.Thanks Libby from Cuba.Uh Huh. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Dear Henrique, Our all inclusive drinks are local, because we have a compromise with the local . Journey around the pool trip to Gran Canaria world under the name WorldCuisine spoken by the staff at Servatur,... Crafts and sports perfectly useable never a struggle for sun beds we celebrated both of our clothes. Check in and he managed to get our room sorted early for check in and he to... 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