THE SAME STORY AS LIBERTY HEALTHSHARE! On 2 occasions I received collections notices due to the amount of time it took.. HELP! Healthsharing Reviews reps have extensive knowledge across all different healthsharing organizations. Stay away from these folks! Im numb inside is all I can say. Go figure! For anyone who has had bills sent to collections, Solidarity does a fantastic job taking care of those situations. I know a lot about it and can say with complete certainty that Solidarity is cloaked in lies and mistruths. and the bill was resent to me to pay the remaining $59,484.89. When you do call, the representative Ive worked with to discuss billing is EXTREMELY rude and will talk to you like youre stupid. Applicants who present active, pre-existing medical Needs as such immediate expenses may strain our giving beyond current capacity. Obviously, I would never want it to be a thing where the government overreaches and says what they can and can't cover, or things that would attack our religious freedom, but I do believe that there needs to be regulation to protect people from fraud, Brianna said. Health (9 days ago) WebSolidarity ONE is a pricing structure that Solidarity HealthShare began using in the Fall of 2021. Signing up with Solidarity is one of the best choices Ive ever made. Pricing is straightforward with no hidden fees. They say they are updating their system , but this has been the story all of 2020. This is a very disorganized and frustrating company to work with. Not Christian people and not a Christian company. I would not recommend Solidarity Healthshare to any family. But it was a risk they had to take, Jacqueline said. At first, I just thought I didnt understand how things were supposed to be submitted. For example, My 15 year old son had a close call with his Appendix last year and had to have it removed. I am a practicing catholic so dont let the response time fool you. Absolutely HORRIBLE. You can join Solidarity HealthShare by filling out the membership application here. https://www.pillarcatholic.com/solidarity-healthshare-under-fire/, If anyone knows of a way they can help me, I would greatly appreciate it but if youre looking for a good health share, this isnt it. Solidarity ONE offers a variety of pricing We have since cancelled our membership with them after 3 years. ATTENTION: This program is not an insurance company nor is it offered through an insurance company. The surgery took only 15 minutes at St Joseph Hospital. And not only do they not push back they fully support me getting the help I need. It was 22 days since they said it was in the mail. I was told they would expedite my reimbursements and the bills were in processing, Then in June, I found out that they had submitted adjusted payments to the providers even though we had already paid all bills in full ourselves and proof of payment was submitted in March. After going through the process of maternity and birth services our opinion has changed dramatically. Stay away .. Weve been contributing members since 2018 and have been trying to get a substantial, life changing medical bill paid by Solidarity since 2020. After a year and a half of horrible service, here are just the most recent i.. Have belonged for one year, and are quitting. I strongly advise Christians families to search for alternative options. So, I decided to get my husband and myself a check-up with blood work. We can help you choose which one fits your needs! Former Solidarity employees told The Pillar the organization was significantly understaffed, and that there have been widespread problems with paying members bills for several years. We understand that this is a big decision, and the Solidarity team is available to talk to you about Solidarity ONE. I like everything about it especially the $199 per month premiums and $500 per year deductible. We have never been asked for it, why is that? This audit must be made available to the public upon request.. Look elsewhere for a good healthshare program. No acknowledgement of bills or other documents that had been submitted. They had both been on the diocesan insurance plan, but after the birth of their first child, the premiums were no longer affordable. They make it so difficult to file claims their end game is to hope the consumer gives up so they dont process your claims to pay you. Well be here. Last time I called about this bill they said I would have to pay $900, i reminded them of the $700 maximum and they sent it back for review but did state that it is possible that something was not covered and I have to pay it. Ever. I experienced so much stress, frustration, panic because of Solidaritys ineptitude. No, this is not an insurance plan. Contact Information. According to their sharing guidelines, medical expenses for mental health counseling, drug and alcohol counseling, treatment, medication, and emergency hospitalizations are shareable. Jump to Full Description. Sure. I am working their job essentially by going to great lengths to hopefully get my bills processed. WE HAD THE MONEY TO PAY SO MANY DONT. And it makes US look bad! Visits they agree they would and should pay. In 2018, there were only two staff members responsible for bill processing for the entire healthshare, the individual said. Early on everything went well with quick responses and reimbursements. Seriouslyastounding. In December of 2019 I had a freak accident. For price, Solidarity cannot be beat. We really wanted to support a Catholic Healthshare, but unfortunately we cannot recommend this as a good option. Solidarity is an explicitly Catholic healthshare. It is possible to be kind and incompetent but not a good idea if you are on the receiving end. Some members told The Pillar they have been unable to return to their health care providers because of large outstanding bills, and at least one member received a court summons over a balance Solidarity had not addressed. Leaders should be prosecuted for deceptive business practice. Bills are begged to be paid/shared by patient and medical facility and still not paid. I will be switching healthshares as soon as possible. It is impossible to call them and now i cannot get answers in an email. Broker ribs, torn rotator cuff. Doctors wont submit. If 0 stars were an available option, it would have been selected. WebLiberty HealthShare encourages our members to see their Primary Care Physician or provider yearly to maintain their health and well-being. The first $700 per year is the members responsibility, after that Solidarity picks up the remainder, this was my understanding. Solidarity takes people who are not Catholic!! Twice Ive had to hold off on appointments for members of my family in order to pay off the large sum owed to our provider, because items have not been shared according to the guidelines. They are affordable, they DO cover well being visits and the idea is awesome. 5 months of Nicu, multiple surgeries, 14 different specialists and Solidarity are not a mix that anyone wants to experience. Expect to be ignored. medical expenses and whether or not this program continues to operate, you are always liable for any However, many issues have come up in the last 2 years since I joined. Solidarity cares about the isolation and other hardships Members experienced during the COVID pandemic. As a provider, we have had no issues with other Healthshares. At this point, Im terribly afraid if I get sick or need to go to the hospital, Ill be in serious debt due to the negligence of this company. On top of all this they just changed their online interface and it doesnt show anything. Solidarity was much less expensive. The healthshare sent audits from 2016-2019, but did not send audits from 2020 or 2021 the group said its recent audits have been delayed due to IRS changes in revenue recognition standards. This company is a TOTAL SCAM. So, basically it would seem I have no coverage at all, since they will not cover anything from Nov. 1, even though they are billing me. Never had to use there services then when I had a need they did everything possible to not Share. I really felt taken advantage of and declined. NOTHING. We need honest answers and not empty promises. When a practitioner contacts them I follow up did you get the fax/phone call/e-mail? I was told everything was being processed for payment. As recent as today, my doctor office called me to tell me that Solidarity has replied that my doctors office is not in their network so no payment will be issued. I know it is different from normal insurance, but I want to know exactly when and if they pay. NO ONE TOLD ME THAT IT WAS NEEDED. If you send them an email, they may never respond. Erik said he was repeatedly asked to resubmit documents that he had already sent in. Well, the idea is great, but the execution is horrible. Do not choose this company. First, they do not reimburse bills in a timely manner. Every time I submit some bills I get someone there to put eyes on it and tell me if anything is missing. Your Share Account is I submitted paperwork in Septe.. And I have given them plenty of opportunity to fix this. and two other bills were ineligible because I submitted them 96 days after the date of service and it turns out the timely filing has a 90 day max. We have a new software. Oh, we just rolled off a new softwarethats going to double our speed, one member said. Sent off another e-mail and so another weeks waitpitiful!!! After paying an initial annual unshared amount - similar to a deductible - they are eligible for cost sharing on further eligible expenses. Same with the practitioner. Do not use Solidarity Heath. July 28, 2021 20:52 Solidarity is exempt from taxation under Code section 501 (c) (3) of the Internal Revenue Code of 1986, as amended. I submitted bills over and over because they never received them etc. This company is fraudulent in every single notation of their contract. Second claim took 3 1/2 months. They denied my husband and I because they do not recognize same-sex marriage. If a need is submitted and deemed by them information is missing (such as a code,) the need disappears from your portal without you knowing it was denied for missing information. These healthshare Members are ultimately paying more because those networks generate savings that are typically only about 30% off billed charges, which is I have not used Solidaritys services until November 20th 2019 for a wellness exam. I saw a lot of bills not being paid, the first employee said. Solidarity HealthShare Solidarity HealthShare Reviews 111 Average 3.6 VERIFIED COMPANY solidarityhealthshare.org Visit this website Write a review 3.6 I have (thankfully small) bills that are 6 months old now. They sent out 1st reimbursement check in November. -Needs that qualify for reimbursement , and are properly submitted, can take months to years to be paid. I could go on and on. I am leaving Solidarity, joining my state Medicare to cover my pregnancy, and as soon as I deliver, am joining Samaritan or another reputable health share. They will promise everything when signing up but will only deliver collection letters. By January I was receiving 2nd notices and although I had emails proving submission to their portal, only a few bills were actually on the portal. I was told to let my bills go to collections and then submit the collections notices to get them expedited. HOW is that a reasonable strategy?!?! Please listen to these reviews. There is something really fishy and concerning going on with Solidarity. Have belonged for one year, and are quitting. Around this time, she said, she began to hear friends complain about difficulties in getting expenses reimbursed through Solidarity, and she began to grow nervous, wondering if they would run into similar problems. 3. I called in several times and was told they were behind on processing and it would be completed because they were within the window of time. To find that information, you have to call and wait an hour on hold, and then one representative may give you completely different information than another representative. I understood as it was my fault for not confirming the updated address. Prices keep going up for membership and its not worth holding on to month and months of medical expenses on your credit cards accumulating interest and fees to not know if or when you will get your money back. Good reviews say what bill-sharing and finding providers is actually like. Snippets are a new way to share audio! IF you can get them to pay, its a small portion of the due amount and members will be left with 70%+ of the bill (s). The hold times on the phone can be hours, they will not pay.. Reply from Solidarity HealthShare Nov 18, 2022 The Ministry is constrained by finite resourcesno matter how many Members we may have. It is still within that time frame so I guess I cant complain to much even though I feel this is a little excess but its their policy and if I dont like it I can go somewhere else, thus far I have no reason to leave. Erik began to email and call Solidarity weekly and then daily, but it didnt seem to help. Also because of long reimbursement times. Whats so heartbreaking about it for me is that the people they're serving are literally giving them the benefit of the doubt over and over and over again. I have never been late with a payment. The one maternity rep has extremely slow turnaround contact time, does not provide clear information about how to proceed with providers for the pregnancy. ButIm stuck in limbo and delaying care because if they cannot/will not reimburse basic vaccinations (which they clearly cover) in a timely fashion, I dont trust them with reimbursing an office visit (even a qualifying one like my annual physical). Most of the front desk people were unfamiliar with the card I presented, but it wasnt a problem. My doctor office has also pre authorized any and all information with Solidarity to ensure payment and now this. Solidarity HealthShare: The Annual Unshared Amount is the amount of money each member is responsible for regarding their health care costs before other members will begin sharing with them. The board will examine health sharing ministries annually on criteria including religious identity, nonprofit status, compliance with IRS rules, governance by an independent board, sharing guidelines and processes, audited financial statements, organizational management, external communications, and timeliness of expense sharing. 2. Where else can you find that? Erik said. They took forever to process billing and after a few interactions .. **WILL DELETE THIS IF THEY PAY ME** WebWe are super excited to have Luke Schleicher joining the Hallow team as our Lead Back-End Developer. I personally skipped half my maternity visits because the billing was so extremely stressful and I always had to pay for everything up front with Joe guarantee Solidarity would reimburse me in timely fashion. Most members and former members who spoke with The Pillar said they chose Solidarity specifically because it was Catholic. I choose non-profit. Rates were raised for 2020 so I started checking the website and customer reviews. Popular Catholic radio show host and author Patrick Madrid chose Solidarity HealthShare for himself and his family after struggling with increasing insurance premiums. I have been using them for about 1 year and I have yet to be reimbursed for bills I submitted almost a year ago.. Furthermore, since my hospital bill was LESS than the estimate (yay I saved Solidarity money! Buyer BEWARE! I could go on and on about how many times we had to sit on the phone talking for hours to clueless customer service reps, resubmit bills, pay them ourselves, and make calls to hospitals and collection agencies. Bills that range from $250 to $465, so not much at all. Some regulations on healthshare ministries already exist, but they are not nearly as robust as those on health insurance companies, said JoAnn Volk, co-director of the Center on Health Insurance Reforms (CHIR) at Georgetown University. Since they started posting repeatedly about Solidarity on social media, Erik and Brianna have had several of their bills paid, but they are still waiting on a few more, including one from 16 months ago. I joined Solidarity to help save in health care costs. I have shareable bills (childrens well-child visits) that have been waiting since the beginning of May to be processed. Keep getting all kinds of excuses about their system change but, as it looks right now, Solidarity has no intention of paying us for approved expenses that were submitted. We are now in collections and credit is being ruined. And the hilarious thing is we got out last fall and are STILL getting bills from a YEAR ago because they finally have made it through Solidaritys system. And of course, we have to pay the bills in full because Solidarity is not sure when they will mail the check out. At least you can negotiate with providers if you private pay. He said, We would cancel your membership. I dont know what they do with the $600 that they get from every family every month, but serving their customers isnt one of the things they offer. run far far away, do not look back!!!!! I have been a solidarity member for several years. Members described feeling helpless as they tried to avoid catastrophe. It is 4 months business days minimum (6 months) they said to get reimbursed. However, many issues have come up in the last 2 years since I joined. This is definitely the worst insurance I have ever had to use. That is this year. Stay away! We gave them $600 a month for our family of six and almost never got anything back even after we met our annual unshared amount. solidarity wants on them. They went from You should get your money back in 30 days to No, it's actually going to take 60 days, to Now it's going to take 90 days to Oh, now it's going to take 90 business days, one person said. That is a hassle in itself since most itemized receipts dont include every.single.thing. The Solidarity HealthShare provider portal helps you spend less time on administration so you can focus more on patient Catholic health insurance alternative Solidarity HealthShare has left some members medical bills unpaid for months or even years at a time, leaving some families in financial crisis, and raising questions about the organizations operations and transparency. Solidarity lies repeated, to their members. after a few months I noticed the wait time to pick up the phone was significantly less and do not feel that is an issue any longer. I cant even covey how much this means to our family right now. Since that time, Solidarity has increased their staff of representatives and number of billing professionals considerably. Solidarity HealthShare is a healthcare sharing ministry offering Members an affordable, ethical way to pay for healthcare. They cant find claims you have sent in or paperwork youve sent in. The first thing I did was find out exactly what information they needed and ask where most claims get hung up (incomplete documentation). The $80 includes a meeting with a health coach each month also. CMF Curo May 18, 2021 17:03. And then a week later you find out that things are as if that conversation never actually happened. Just cancelled our program after a couple years, and a horrible stressful maternity experience with Solidarity. However, solidarity has been the worst experience Ive ever had with receiving payment. Quite honestly, I am impressed. If I could leave 0 stars I would. I would give zero stars if it wasnt for Solidaritys Christian mission and phone answering staff. Members said they were initially shocked when they began receiving late warnings and collection notices from doctors offices and bill collectors. I checked with my providers before switching and after, before presenting at the clinic, to let them know the coverage I had. They say it takes them 120 days these days to finally pay the bill, but what I learned the other day was that these 120 days start from the date they finally get that itemized bill! While they have made it more difficult to determine pricing for their memberships by obscuring some information, there is a quote tool on their website that can help. We are still waiting for reimbursements from bills submitted in February. 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