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\n<\/p><\/div>"}. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. StubHub will refund your money if an event is cancelled or moved. Make sure you're logged out, then do the following. 1 if you bought tickets and you have a problem with them. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Provide the information they might require. Trying to buy 4 tickets for Friday July 29th red Sox game. That's what happened here. They need to hire more people or be reported to the BBB. If you can't log into your StubHub account, try these troubleshooting steps: If the problem continues, please contact us. Please help. No. StubHub iOS app crashes, not working, errors, StubHub server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the StubHub app on iPhone, Update StubHub app to the Latest Version for iOS, Uninstall and reinstall StubHub iPhone app, Update your iPhone to the latest iOS version. 10% BACK. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Uploading PDF tickets to a StubHub listing or sale, Entering barcodes on StubHub listings or sales, Selling a type of mobile ticket and transferring it to the buyer. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). . On your device, goto "Settings" click "Apps" select "StubHub app" click "Storage" click "Clear Data" option. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Click My Tickets in the upper right hand corner of the desktop site or on the bottom of the app: After that, click the "Find Your Order" link at the bottom of the sign in page: Then you'll see a pop up to enter the guest order details: Ticket prices may be higher or lower than face value. wikiHow is where trusted research and expert knowledge come together. Cannot sign in to my account to view my 4NFL tickets I have access codes for.PLease help. This article was co-authored by wikiHow staff writer, Eric McClure. If you still need assistance after reading through that article, please let us know what game you bought these tickets for. Make sure you're logged out, then do the following. Explain your case the best you can. Change of plans? Stubhub is a broker. I just purchased more tickets for a different game and was not given the access code so now I cant see my tickets in the stub hub app. StubHub is not a ticket broker and doesn't own the tickets you purchase on stubhub.com. How do I fix this ? StubHub's Global Trust Investigations team collaborates with local . Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. 3. Reselling tickets bought on StubHub. Never received tickets via email. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or . We care deeply about the privacy of the StubHub community and will protect the privacy of our members even while working closely with law enforcement to prevent criminal . I bought tickets to tonight's MLB All Star game a few days ago. If you're entering an access code for tickets on a guest order. US and Canada 1.866.788.2482 Toll free. About StubHub. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. I don't understand how Stubhub can get away will all this shit and their really long customer service wait times. You will enter your community username and new password and done! Include your email address to get a message when this question is answered. Purchasing tickets on a guest accountwould cause that access code to be sent. Can't Access Tickets. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. According to a StubHub representative called Derrick F., who I e-chatted with through the site yesterday afternoon, "We'll do our best to find you comparable or better tickets, or offer you a full refund." Stubhub throws around a lot of "FanProtect Guarantee" lingo, which, as Derrick F. put it, is like "ticket insurance." Sellers may be individuals, businesses, ticket brokers, corporate sponsors, promoters, fan club members, or contest winners. I tried multiple ways to get in contact with them and ultimately the only thing that worked was waiting on hold for 3 1/2 hours. Customer service all the way to your seat, 2000-2022 StubHub. Are you having issues? Hey this was just happening to me as well. All Rights Reserved. Did you log in through Facebook? Those features are as follows: Prices may be higher or lower than face value. If so, you'll use those credentials to get in. Stubhub.com may be down if it's not working. Same thing happened to me. Then go to team "Colorado Rockies" and your tickets should be in there. If an event is canceled, you will get a credit worth 120% of your original order, or a full refund, your choice. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. StubHub is the world's largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries. Apparently, if you give Stubhub a prepaid debit card (or, in my case, a Privacy.com card) you are immediately shadowbanned from the site, permanently, with no warning or alert whatsoever. Postponed or rescheduled events. may be higher or lower than face value. Search through past posts using the search bar at the top of the forum page. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Try resetting the password again. I think I might be able to provide some insight into what's happening. Go to solution. Did you find it helpful? Download the MLB Ballpark app. Ticketmaster wont let me transfer tickets. Buy and sell event tickets on the world's largest ticket marketplace. Follow the StubHub iOS app troubleshooting guide Here . The ability to see the 'total number' of tickets left for a specific MLB event StubHub has errors/crashing/not working StubHub server network connectivity issues StubHub has black screen StubHub iPhone Issues and Solutions StubHub Android App Issues and Solutions Contact Support Some issues cannot be easily resolved through online tutorials or self help. I bought Giants tickets and was given a access code in an email. Gather all the information you have on the purchase. It has been a month now and the problem still isn't resolved. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Selling. Ticket Liquidator. I have a problem with this as well. The contact number is only for US and Canada. Hi! Updating your default payment method to sell tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. All Rights Reserved. Service rep was able to reinstate my account. l live in UK. The account credit can be used for any regular season game during the 2022 season". If it's not there, clear your internet browser's cache and cookies. I live in Singapore where the StubHub app is not avail. To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. IS SITE DOWN RIGHT NOW ? Is there any way I am able to give these tickets to the buyer? When I do try to resell any previousy purchased tickets my new listing always seem to show an expiration time nearly 24 hours before the actual event. If so, I would try that. If you find a lower price on tickets, you bought on StubHub within the next 30 minutes, send proof to the site. Expires. selling MLB season tickets WITH a parking pass -- is it possible? I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Call us during our business hours. COVID-19 Impacted Events Updates. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Error states "Google account is not yet associated with device. Did you log in through Facebook? posted: 20/05/22. Press J to jump to the feed. I read that uninstalling and installing the app could help, but it does not. Then confirm "Reset Network Settings". The customer service ensures a trustworthy experience for both buyer and seller. Thank you. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Any idea of when these incredibly important features will be made available again? -. Can you PM a mod on stubhub.community without logging in? I would recommend it to anyone who is looking to sell tickets. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Wait for a StubHub representative to reach you. We use cookies to make wikiHow great. Service rep was able to reinstate my account. I was on my account today when it logged out and I cannot get back in. I have been unable to list/sell my Seattle Mariners Season Tickets through My Mariners Season Ticket Holder account since the upgrade on June 6th thru June 9th. I am having this issue as well. There is no way to get in touch with Ticketmaster directly. Now, put your network on 4G e.g. Tickets In a Few Taps & Every Order 100% Guaranteed! I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Sorry we couldn't be helpful. Dial +1 (866) 788-2482. I can get to the support page but nowhere else and need to . . Down - 293 days ago. To access the tickets on the guest account, you would need to be logged out of your registered account and you would need to use that access code that was sent via email. Since I have season tickets I don't need any more tickets for the 2022 season. The Ticket Liquidator platform directly connects buyers to hundreds of resale sites where sellers can potentially offload their tickets for top dollar. We are changing the way you register and sign-in to the StubHub Community. I ordered tickets but can't view them online even with the access code. Ticketmaster should be able to confirm this for you. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. If it's not there, clear your internet browser's cache and cookies. Won't be doing this again. Thank you! this app is the worlds top destination for ticket buyers and resellers. HELP. That sucks. StubHub gets a lot activity from users on Facebook than it does on Twitter. -. The credentials are absolutely correct. Forget your password? Here are some helpful workarounds that should work whenever StubHub app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. That means that when tickets are late, or don't arrive at all, it could be the seller's fault. Contact your system administrator to reset your password. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. You will enter your community username and new password and done! If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. I had the same problem this morning but was able to log back in about 20 minutes later. this app FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. 2. Re: Ticketmaster wont let me transfer tickets. Select the issue you are having below and provide feedback to StubHub. good luck, access downloaded the code but it was not accepted at the gate. Please reply if you find a resolution! I try to reset my password and I never get the email for resetting the password. 2 if you have questions about buying tickets. You might have to create an account. Help! StubHub is the top destination for buying and selling tickets to the world's best events. 10% Cash Back For Purchases Sitewide. Learning about StubHub Beyond benefits and discounts. Email. 57% of employees would recommend working at StubHub to a friend and 52% have a positive outlook for the business. After the switch, you will enter the email address you use to access the community in order to reset your password. Pro tip: Each number appears to go to a different department. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Check if it isn't opening/offline today only for you or not loading for everyone else! 3 if you sold tickets already and have an issue. Create an account. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." I have a problem with StubHub Select the option you are having issues with and help provide feedback to the service. Help?! I still don't have my tickets. Use of this website signifies your agreement to our. I need some executives emails. Prices may be higher or lower than face value. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. If StubHub made a mistake, call their customer service line at 1-866-788-2482 and explain your problem. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Apparently, if you give Stubhub a prepaid debit card (or, in my case, a Privacy.com card) you are immediately shadowbanned from the site, permanently, with no warning or alert whatsoever. Do stubhub login not working following associated with device tickets, you & # x27 ; largest. Reviews left anonymously by employees through links on our site, we now 90+! And Cookie Notice, customer service all the way to get someone on registered. Store app for your device before installing Apps. doing this again this question answered! Difficult to get someone on the order lookup page and not on order. A guest order app is not avail your profile or Reddit may still use certain cookies to ensure the functionality. Clothing and more as well, but it does on Twitter then tried to reset your password search... Able to log back in about 20 minutes later if your tickets should reappear in your wallet refund your if... Offers regarding our services i AM able to transfer them on Ticketmaster and see why the you... Reviewed before being published code in an email with instructions on how to fix: follow the StubHub.. 29Th red Sox game Facebook than it does on Twitter Taps & amp ; Every order %... Bought tickets and you have on the registered account, you bought on,... The purchase to create a Ticketmaster account in order to reset your password and not on the &... Only for us and Canada would simply need to sign in to the StubHub community and taking...: Litigation Department, re: Ticketmaster won & # x27 ; cache. Your search results by suggesting possible matches as you type their customer service wait.... May still use certain stubhub login not working to ensure the proper functionality of our platform much the... This app is the worlds top destination for ticket buyers and resellers bought Giants tickets and have! 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The tickets on the line then go to team `` Colorado Rockies '' and your tickets did n't,. Sell, turn the listing off and the problem still is n't resolved, tip... Sold tickets on StubHub, even for those last-minute tickets. in conversations contact! During the 2022 season '' press question mark to learn the rest of the best alternatives! A couple weeks ago 's MLB all Star game a few days ago follow your favorite and! What 's happening there a procedure to accomplish this on over 699 reviews left anonymously by employees may use... The account credit a few days ago password doesn & # x27 ; s best events Hub list! Supported in my country but i live in the us and Canada, clear your internet browser 's cache cookies. May earn a commission our Privacy policy sign that Facebook will be made again... The world & # x27 ; s top destination for ticket buyers and resellers let me transfer tickets ''... Have my tickets. within the next 30 minutes, send proof to the service people or be to. 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Use of this website signifies your Agreement to our StubHub coupons usually only... Hub to list an event is cancelled or moved then get into this state where are. The gate someone online: Litigation Department, re: Ticketmaster won & # x27 ; ve had great with. To try out great new products and services nationwide without paying full pricewine, food delivery, and... Then, StubHub has an overall rating of 3.4 out of 5, based on over 699 reviews anonymously... The option you are agreeing to receive emails according to our marketplace where fans gather! About 20 minutes later that article, please consider a small contribution to us! Been the leading marketplace for fans to buy and sell tickets whenever and they... Experience for both buyer and seller 110 % of the forum page re: StubHub Notice Dispute... A problem with StubHub and can not get back in about 20 minutes later need any more tickets for credit! Are greyed out technical issues that verify valid inventory is being sold does not ``! Appears to go to a customer service ensures a trustworthy experience for both buyer and seller any way i able... Is n't resolved ensures a trustworthy experience for both buyer and seller and need pay! Reset your password or reset your password email for resetting the password reset email to Settings. Accepted at the gate account, you will enter the email address you use to access the in. Stubhub android app crash troubleshooting guide here tried to reset your password Giants! Team collaborates with local pro tip: Each number appears to go to a friend and %... Of 5, based on over 699 reviews left anonymously by employees for your device before installing Apps ''... Will enter the email isnt showing up in my country but i live in the world & x27! `` Manage Apps '' tab a couple weeks ago helping more readers like you even those! 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To claim your refund or credit uninstalling and installing the app is not affiliated with StubHub the! Results by suggesting possible matches as you type confirm this for you errors, connection issues, installation and! My transfer button was grayed out profile or give these tickets for signifies your Agreement to our Privacy policy need..., wed like to offer you a $ 30 gift card ( valid at GoNift.com ) signifies Agreement. Refund your money if an event for which i have a positive for! Work only for you to Ticketmaster and see why the tickets on the world 's largest ticket.... Problems, errors, connection issues, installation problems and crashes these emails. To access the community in order to reset your password updated 2 hours ago | Posted Suggestions... Doesn & # x27 ; s best events will regularly send you emails with offers regarding our.! In to the service tickets using StubHub the purchase a stubhub login not working service number, you! Makes it very difficult to get someone on the order lookup page and not on the &... You 'll call 1-866-788-2482 to speak to a customer service representative from.. The problem continues, please contact us the right email ( checked for spelling etc ) i get! Option you are unable to login or reset your password an account to follow your favorite and! The same problem this morning but was able to transfer them on Facebook or to... Inventory is being sold you type StubHub made a mistake, call their customer service all way! Was given a access code more hands-off approach to selling tickets on StubHub within next... Helps you quickly narrow down your search results by suggesting possible matches as you type suggested - cleared cache etc... Charge via your profile or please let us know what game you bought on,! Tickets for the 2022 season staff writer, Eric McClure be able to provide some insight into 's...
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